Coordinator Travel - IAH (fixed-term 6 months)

Socket.dev; United States; On-site; USD 33,000 - 39,000; Full time

Job summary

Socket.dev seeks a Travel Services Associate for a 6-month, temporary role based in Houston, TX. You will arrange and confirm travel bookings for internal travelers and external guests, using Amadeus or Sabre GDS, ensuring cost efficiency and policy compliance.

You will manage queries, assist with changes, audit invoices, and reconcile expenses while coordinating with internal stakeholders and external suppliers. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent required.
• Minimum two (2) years of work experience in a Travel Agency, Travel Management Company, Airline or Hospitality Industry.
• Minimum two (2) years of experience using a Global Distribution System (GDS), preferably Amadeus and/or Sabre.
• Working knowledge of ticketing, exchanges, itinerary management, and travel policy compliance.
• Experience with travel auditing, invoice verification, expense reconciliation, and other travel-related Back-Office accounting processes.
• Strong organizational skills and the ability to manage time-sensitive travel and administrative responsibilities in a fast-paced operational environment.
• Relating openly and comfortably with diverse groups of people and cultures
• Anticipating and balancing the needs of multiple stakeholders
• Feeling comfortable to work in a team as well as autonomously
• Have very good communication skills
• Demonstrated ability to work independently and to take initiatives
• Be able to identify problems and propose solutions
• Fluency in written and spoken English, other languages are a distinct advantage
• Proficiency in Microsoft Office (PowerPoint, Word, Excel, Outlook, Teams)

Responsibilities

• Arrange and confirm travel bookings for internal travelers and external guests including flight, hotel, ground transportation, train
• Provide travel offers and assist with travel arrangements to ensure cost efficiency
• Manage queries and amend travel change requests
• Communicate by phone and email with internal stakeholders and external suppliers
• Perform daily crew member flight, ground transportation and hotel reservations
• Handle ad-hoc issues related to reservations and crew complaints
• Audit hotel and ground transportation invoices
• Complete monthly credit card statements reconciliation
• Manage all types of monthly, business, operational and travel expense claims processed through Travel Services
• Cover all worldwide ad-hoc requests during other Travel Offices closing times
• Other duties as assigned by Management

Skills

GDS experience

Ticketing

Itinerary management

Expense reconciliation

Invoice auditing

Microsoft Office

Communication skills

Organizational skills

Multicultural communication

Time management

Education

High School Diploma

Tools

Amadeus

Sabre

Job description

Task Responsibilities:

• Arrange and confirm travel bookings for internal travelers and external guests including flight, hotel, ground transportation, train


• Provide travel offers and assist with travel arrangements to ensure cost efficiency


• Manage queries and amend travel change requests


• Communicate by phone and email with internal stakeholders and external suppliers


• Perform daily crew member flight, ground transportation and hotel reservations


• Handle ad-hoc issues related to reservations and crew complaints


• Audit hotel and ground transportation invoices


• Complete monthly credit card statements reconciliation


• Manage all types of monthly, business, operational and travel expense claims processed through Travel Services


• Cover all worldwide ad-hoc requests during other Travel Offices closing times


• Other duties as assigned by Management

Essential Requirements for the Position:

• High school diploma or equivalent required


• Minimum two (2) years of work experience in a Travel Agency, Travel Management Company, Airline or Hospitality Industry


• Minimum two (2) years of experience using a Global Distribution System (GDS), preferably Amadeus and/or Sabre.


• Working knowledge of ticketing, exchanges, itinerary management, and travel policy compliance.


• Experience with travel auditing, invoice verification, expense reconciliation, and other travel-related Back-Office accounting processes.


• Strong organizational skills and the ability to manage time-sensitive travel and administrative responsibilities in a fast-paced operational environment.


• Relating openly and comfortably with diverse groups of people and cultures


• Anticipating and balancing the needs of multiple stakeholders


• Feeling comfortable to work in a team as well as autonomously


• Have very good communication skills


• Demonstrated ability to work independently and to take initiatives


• Be able to identify problems and propose solutions


• Fluency in written and spoken English, other languages are a distinct advantage


• Proficiency in Microsoft Office (PowerPoint, Word, Excel, Outlook, Teams)

Working Conditions:

• It is a temporary 6 months position based in Houston, TX


• Vacation and other absences should be planned in a way so as to avoid conflicting with service and business requirements.


• Work on a shift basis, including weekends. Flexibility may be needed with working hours.


• Hourly 24.48-28.19 USD.