Coordinator, Training and Development

Navitus Health Solutions, LLC; United States; Remote; Full time

Job summary

An innovative specialty pharmacy solutions provider is seeking a dynamic Coordinator for Training and Development. This entry-level role offers the opportunity to deliver engaging training sessions, facilitate new hire orientations, and manage resources effectively. Join a team that values creativity and diversity while contributing to the optimization of patient well-being. With a focus on collaboration and continuous improvement, this position is perfect for those passionate about training and development in a supportive environment. Embrace the chance to grow your career while making a meaningful impact in the healthcare industry.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

20 Days Paid Time Off

4 Weeks Paid Parental Leave

9 Paid Holidays

401K Company Match

Adoption Assistance Program

Flexible Spending Account

Qualifications

• 2+ years of experience in customer care or a quality-oriented position preferred.
• Experience in training, course development, and adult learning methodologies.

Responsibilities

• Provide ongoing training and facilitate new hire orientation programs.
• Coordinate training assignments and manage onboarding activities.

Skills

Customer Care

Training and Development

Communication Skills

Adult Learning Theory

Education

Associates or Bachelor's Degree

Tools

MS Office Suite

Corporate Learning Management System (LMS)

Job description

Company

Lumicera

About Us

Lumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions. Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity.

Pay Range

USD $22.74 - USD $27.08 /Hr.

Work Schedule Description

M-F 7:30am-5:30pm, CDT

Remote Work Notification

ATTENTION: Lumicera is unable to offer remote work to residents of Alabama, Alaska, Connecticut, Delaware, Hawaii, Iowa, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, Nebraska, New Hampshire, New Mexico, Rhode Island, South Carolina, South Dakota, Vermont, West Virginia, and Wyoming.

Overview

Due to growth, we are adding a Coordinator, Training and Development to our team! The Coordinator, Training and Development (TC) will deliver highly interactive, engaging, and impactful virtual instructor-led, instructor-led, web-conferenced, and video-conferenced training opportunities. The TC will support ongoing efforts such as facilitating new hire orientations; coordinating, scheduling, and assisting ongoing training initiatives; resource and knowledge management; and regular marketing of the learning function. This person will utilize the corporate learning management system (LMS) to assign training and measure training success. This may include the development of online courses for use in the LMS. TC will readily adapt to incorporate projects and assignments as assigned. This is an entry-level position that requires a growing knowledge of business operations, regulatory environment, and adult learning theory.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

• Provide initial and ongoing training for any employees in the organization as needed.
• Facilitate new hire orientation programs from existing facilitator resources.
• Ensure resources are utilized efficiently including RxVector, Lighthouse, NaviClaim, Compass, phone technology, and others.
• Coordinate onboarding activities for new hires, including scheduling new hire training sessions.
• Coordinate with SMEs to schedule training initiatives, including employee development and other training programs.
• Coordinate, assign, and monitor training assignments.
• Write and send regular communications including training announcements, monthly update emails, and feedback efforts to market the learning function.
• Assist during file audits, including updating records, ad hoc reporting, and document review as needed.
• Serve as site administrator for the onboarding portal to maintain and update onboarding materials, job aids, and checklists.
• Other duties as assigned.

Qualifications

What our team expects from you?

• Associates or bachelor’s degree preferred.
• 2-years’ experience as a successful customer care specialist or other experience in a quality-oriented position preferred.
• Experience in hands-on training, course development and delivery, adult learning and evaluation methodologies preferred.
• Intermediate to expert knowledge of MS Office Suite preferred.
• Travel may be up to 20%, dependent on training at other campuses.
• Participate in, adhere to, and support compliance program objectives.
• The ability to consistently interact cooperatively and respectfully with other employees.

What can you expect from Navitus?

• Top of the industry benefits for Health, Dental, and Vision insurance.
• 20 days paid time off.
• 4 weeks paid parental leave.
• 9 paid holidays.
• 401K company match of up to 5% - No vesting requirement.
• Adoption Assistance Program.
• Flexible Spending Account.

#LI-Remote

Location: Address

Remote

Location: Country

US