Coordinator-Testing Center

Essex County College; Newark, Northern (NJ, KY); Hybrid; USD 50,000 - 55,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

Paid time off

Pension plan

Tuition waiver

Professional growth

Job summary

Essex County College in Newark, NJ, is seeking a Coordinator – Testing Center to oversee daily operations, testing administration, and reporting within the Testing Center.

Under supervision, the coordinator will supervise staff, ensure compliance with testing standards, maintain records in Banner, and coordinate testing services, accommodations, and off-campus testing as needed. Strong organizational and communication skills are essential.

Qualifications

• Experience in teaching, training, counseling or testing.
• Knowledge of standardized testing procedures and security.
• Experience with web-based exams (Accuplacer, CLEP, TEAS).

Responsibilities

• Coordinate day-to-day operations of the Testing Center.
• Administer and assess testing services and schedule center services.
• Maintain testing records and ensure data integrity in Banner.
• Ensure confidentiality and security of records.
• Train and supervise Testing Center staff and student workers.

Skills

Testing experience

Web-based testing

Accuplacer knowledge

MS Office

Customer service

Attention to detail

Organizational skills

Interpersonal skills

Multicultural environment

Education

Bachelor's Degree

Tools

Banner system

Job description

Essex County College Human Resources Department

Under the supervision of the Executive Director – Enrollment Management and Services or designee, the coordinator – Testing Center is responsible for coordinating, conducting and assessing the day-to-day operations of the Testing Center of the College. This position offers a competitive starting salary of $50,000 – $55,000along with a comprehensive college benefits package.

Benefits include:

• Health, dental, and vision coverage
• Paid vacation, sick leave, and holidays
• Pension and retirement plans
• Tuition waiver programs
• Opportunities for professional growth

Be part of a collaborative and mission-driven college community.

Supervisory Role

Oral and written instructions are received from the Executive Director – Enrollment Management and Services or designee. The coordinator – Testing may supervise professional, support staff and student workers.

Duties & Responsibilities

• Coordinate the day-to-day operations of the Testing Center. Administer and assess approved testing services, including placement testing, approved testing accommodations, contracted testing, and other authorized testing services. Schedule and publicize center services.
• Monitor compliance with college and testing agency requirements. Immediately report testing irregularities, security breaches, or other compliance concerns.
• Collaborate with appropriate departments to support efficient testing processes, approved testing accommodations, student placement, and testing at off-campus locations.
• Address routine testing inquiries and problems. Promptly elevate score discrepancies, testing irregularities, suspected misconduct, testing exceptions, or placement concerns to the supervisor. Refer students to appropriate offices for additional support.
• Maintain, purchase, and routinely inventory testing materials and ensure their secure storage and return, as required. Ensure the accuracy and integrity of student testing records, scores, and related data entered into Banner and other approved systems.
• Coordinate the maintenance and updating of computer software and hardware, of testing-related contracts and agreements. Serve as primary liaison between the Office of Information Technology and testing/software companies.
• Engage in professional development to maintain knowledge of current testing practices, requirements, and emerging trends, and communicate relevant changes and recommendations to the direct supervisor for consideration and implementation.
• Maintain testing data and prepare periodic reports on Testing Center activity, outcomes, discrepancies, and other operational measures as required.
• Maintain strict confidentiality and security of staff, student, and client records.
• Train and supervise assigned Testing Center staff and student workers and ensure adherence to approved Testing Center policies, procedures, and testing requirements.
• Performs other related duties as required.

Physical Requirements

• Use strength to lift items needed to perform the functions of the job.
• Sit, stand and walk/move from place to place for required periods of time.
• Move between buildings.
• Speak and hear, communicate using telephone and/or walkie talkie.
• Use close vision, color vision, peripheral vision and depth perception along with the ability to focus vision.
• Communicate effectively in English, using proper grammar and vocabulary.
• Reach with hands and arms and use hands and fingers to handle objects and operate tools, including but not limited to, computers, keyboards, telephones, calculators, and controls.
• Bend, twist, climb, push, pull, and lift.

Additional Requirements

1. Ability to work an extended, flexible schedule, including evenings and weekends, according to demands of the role and tasks.

Minimum Qualifications

Experience (number of years), Knowledge and/or Abilities

• Experience in teaching, training, counseling or testing, preferably in higher education at the community college level.
• Demonstrated ability to schedule and administer various standardized tests with demonstrated knowledge of standardized testing procedures, including the security and confidentiality of materials and scores.
• Demonstrated knowledge of web-based examination systems, preferably Accuplacer, CLEP , and TEAS .
• Working knowledge of computer software applications, preferably the Microsoft Office suite of applications.
• Demonstrated ability to provide high-quality customer service with staff and students.
• Demonstrated ability to analyze questions and interpret and apply appropriate data/information to resolve problems. Demonstrated ability to give careful attention to detail and accuracy in performance.
• Strong organizational and excellent interpersonal skills.
• Ability to communicate effectively, orally and in writing.
• Ability to work in a multicultural environment.

Education Requirements

Education Requirements Bachelor’s Degree

Licenses and Certifications (including e.g., CPR, first aid, driver’s license, etc.)

Preferred Qualifications

Experience (number of years), Knowledge and/or Abilities

• Bachelor’s degree in related area.
• Three years of experience in teaching, training, counseling or testing, preferably in student services for a higher education institution at the community college level.
• Demonstrated applied knowledge of statistics and data analysis.
• Demonstrated ability to prioritize and handle multiple tasks/projects and to manage competing priorities in a complex setting.
• Demonstrated knowledge of computerized record management and maintenance systems, preferably the Banner system.

Education Requirements

Education Requirements Bachelor’s Degree

Licenses and Certifications (including e.g., CPR, first aid, driver’s license, etc.)

Posting Information

Open Date

Open Date 09/25/2026

Open Until Filled No

Close Date

Close Date 10/16/2026

Special Instructions Summary

Equal Employment Opportunity Statement

Essex County College is an Equal Opportunity Employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ethnicity, citizenship status, ancestry, age, sex, sexual orientation, gender identity, gender expression sexual orientation, marital status, physical or mental disability, veteran status, military status, genetic information or any other characteristic protected by law.

Supplemental Questions

Required fields are indicated with an asterisk (*).