Coordinator Surgical/Financial Services | Surgical Specialists - Shands Hospital | Gainesville

UF Health; Gainesville (FL); Vor Ort; USD 42.000 - 66.000; Vollzeit

Zusammenfassung

UF Health in Gainesville, FL seeks a Financial Counselor to manage insurance verification, pre-authorizations, and patient estimates for operative procedures.

The role emphasizes clear financial counseling, arranging payment plans, and coordinating with physicians and payers to ensure a smooth patient experience. Occasional float to other practices may be required.

Qualifikationen

• Requires excellent communication, organization, and problem solving skills.
• Experience in financial counseling or physician practice helpful.
• Proficiency with CPT/ICD coding is desirable.

Aufgaben

• Verify insurance coverage and benefits and obtain prior authorizations.
• Prepare, communicate and explain estimates for services prior to care.
• Identify and collect prepayments and establish payment plans.
• Provide in-depth financial counseling and sponsorship for uninsured.
• Maintain surgical calendars and optimize OR time utilization.
• Coordinate communications between physician, patient and payer to ensure smooth process.

Kenntnisse

Excellent communication

Organization

Problem solving

Multitasking

Ausbildung

High school diploma or equivalent

Associate degree or equivalent

Four-year degree may substitute for two years of experience

Tools

EPIC system knowledge

Jobbeschreibung

Overview

To deliver excellent patient-centered care by ensuring the scheduling, financial, and communication process is complete for patients having major and minor operative procedures. Incumbent is responsible for verifying insurance coverage and benefits, obtaining prior authorizations, preparing, communicating and explaining estimates for multiple services prior to service, identifying and collecting prepayments, in-depth financial counseling and establishment of payment plans, obtaining sponsorship for uninsured, and updating demographic and financial data for UFHP and UF Health System. Independently maintains surgical calendars, effectively manages utilization of scheduled OR time to maximize charges, prioritizes and posts surgical cases, and coordinates multiple special needs for each patient's operative experience to ensure successful outcomes. Participates as the key communicator in the planning, scheduling, communication and educating process between the physician, the patient, and the payor to produce a flawless process. May be required to float to other practices or flex time, as needed, for staffing.

Qualifications

Minimum Education and Experience Requirements:High school graduate or equivalent. Three years of business/financial/physician practice experience required. Working knowledge of CPT and ICD'9/10 diagnosis coding required. Four-year degree may substitute for two years of financial/physician office experience. Associates degree or equivalent course work may substitute for one year experience. EPIC system knowledge preferred. Excellent communication, organization, and problem solving skills required. Incumbent must be comfortable collecting payments and counseling patients regarding financial matters in a professional manner. The ability to multitask, prioritize responsibilities, and function in a team environment are necessary attributes of the successful incumbent.Motor Vehicle Operator Designation:None provided Licensure/Certification/Registration:None