Coordinator, Student-Athlete Academic Services

California State University - Sacramento; Sacramento (CA); On-site; USD 62,000 - 88,000; Full time

Job summary

California State University, Sacramento seeks a Coordinator, Student-Athlete Academic Services to provide comprehensive academic advising and support for 450+ Division I student-athletes across 21 sports.

Under the Director, you will oversee admissions, academics, eligibility, and development programs, coordinate orientations, and supervise SSP staff while applying NCAA and campus policies to promote academic success and athletic eligibility.

Qualifications

• University student services experience (advising, admissions, programming)
• Experience advising NCAA Division I student-athletes
• Experience working with students from diverse backgrounds
• Experience supervising and supporting student/peer mentors

Responsibilities

• Provide independent, comprehensive academic advising and instructional support for 450+ student-athletes
• Coordinate new student-athlete orientations each year
• Oversee SARC Academic Support program and staffing
• Apply NCAA/Conference policies to student-athlete eligibility and academics

Skills

Student services

Advising

Communication

Data reporting

Office software

NCAA rules understanding

Diversity & inclusion

Education

Master’s degree in Counseling or related field

Tools

PeopleSoft

EAB

CAi (NCAA compliance)

Job description

Working Title:

Coordinator, Student-Athlete Academic Services

Classification Title:

Student Services Professional III (SSP III)

Priority Application Date:

Posting will remain open until filled. Priority application date: Monday, October 12, 2026 @ 11:55pm PT

Position Summary

Under general direction of the Director of SARC/Associate Athletic Director – Student Services & Eligibility, the Coordinator, Student-Athlete Academic Services (Coordinator) is responsible for independently providing comprehensive, professional academic advising and instructional support services to ensure the academic success, retention, and athletics eligibility of more than 450 student-athletes in all 21 varsity sports programs at Sacramento State. This position assists student-athletes in resolving, both proactively and reactively, any issues affecting their athletics eligibility and their educational/career goals. Work with these student-athletes begins when they are in high school being recruited by Sacramento State coaches and continues through (and sometimes beyond) graduation.

The coordinator is responsible for a variety of functions related to student-athlete admissions, academics, eligibility, and academic development and requires the incumbent to understand and apply complex and varying rules (e.g., NCAA rules, Conference rules, Sacramento State academic policies) to a diverse population of students and help them balance the demands of their academic and athletics pursuits. This position is also directly responsible for specific programs, including staff liaison to the Sac State Advising Council and coordinating new student athlete orientations each year. This position will provide oversight of the SARC Academic Support program, including coordinating the hiring of some SSP IA/1B academic support assistants.

FLSA:

Exempt (not eligible for over time)

Anticipated Hiring Range:

$5,540 per month. Anticipated hiring at the minimum of the classification

CSU Classification Salary Range:

$5,540 per month - $7,893 per month

Salary Grade/Range:

1

Recruitment Type:

Regular (Probationary)

Time Base:

Full-Time

Pay Plan:

12 months

Work Hours:

Monday - Friday, 8:00am - 5:00pm, other hours as needed and arranged

Department Information

The Student Athlete Resource Center (SARC) serves prospective and current Division I intercollegiate student-athletes at Sacramento State.

Minimum Qualifications

Knowledge and Abilities:

The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification.

Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned.

Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals.

Experience:

Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.

A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Education:

Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related.

Required Qualifications

Experience

• University student services experience (e.g. advising, admissions, student programming, or development)
• Academic advising experience working with NCAA Division I student-athletes
• Experience working with students from various ethnic and socioeconomic backgrounds
• Experience supervising and supporting student/peer mentors

Knowledge, Skills, Abilities

• Ability to independently prioritize, plan, and organize work in a fast-paced environment
• Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population
• Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment
• Ability to compile, prepare, write, and review reports
• Proficiency using standard office software packages (e.g. Microsoft Office Suite)
• Familiarity working with school-based record/data systems/software (example: PeopleSoft, EAB)
• Ability to understand, interpret, analyze, and apply moderately complex rules, regulations, and procedures
• Ability to understand and analyze the nature of problems presented by constituents, present solutions, and project the consequences of alternative courses of action
• Ability to carry out complex assignments without detailed instructions
• Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community

Condition of Employment:

Satisfactory completion of the background check process.

Preferred Qualifications

• Experience working with at-risk students
• Master’s Degree from accredited university
• Four years working with student-athletes in an academic and/or athletic setting
• Three or more years of experience academic advising and/or academic mentoring student-athletes
• Ability to understand, interpret, and apply NCAA rules, regulations, and procedures regarding continuing academic and eligibility certification.
• Extensive knowledge and expert-level understanding of Sacramento State academic policies, admissions procedures, grading policies, testing procedures, registration procedures, graduation evaluation procedures, and campus academic standing policies.
• Demonstrated understanding of the special demands of the athletic environment to establish and maintain effective working relationships with student-athletes, coaches, faculty, staff, and the surrounding community
• Working knowledge or familiarity with NCAA Compliance Assistant (CAi), LSDBi, Eligibility Center, and/or a related compliance/academic software such as TeamWorks, EAB.

Documents Needed to Apply

• Resume
• Cover Letter

Failure to upload required documentation, may result in disqualification.

Equal Employment Opportunity

California State University, Sacramento is an Aff

We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States.

It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/people-climate/human-resources/benefits/reasonable-accomodation.html

The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/support/csu-learn.html.

Jeanne Clery Campus Safety Act Notification:

Pursuant to the Jeanne Clery Campus Safety Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery .

The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request by emailing the Clery Director at [e-mail].

Under the Clery Act, this position may be designated as a Campus Security Authority (CSA) depending upon the role on campus and/or job duties. If this position is identified by the Director of Clery Compliance as a CSA position, you will be notified via email and will be assigned the appropriate training in CSU Learn.

Education Code 89521 Requirements

Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

Background Check Disclaimer

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position.

Out of State Employment

Sacramento State, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California.

As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Eligibility Verification

Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa).

Note to Applicants:

Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement.