Coordinator/Specialist COOSP Support - III

AmNet Services, Inc.; Manchester (NH); On-site; USD 60,000 - 75,000; Full time

Job summary

A leading networking solutions provider in Manchester, NH is seeking a Coordinator/Specialist to support OSP engineering. This role includes organizing and analyzing FIOS Service Orders, interfacing with multiple teams, and requiring extensive knowledge of FIOS Provisioning systems. The ideal candidate should have a Bachelor's degree and a strong background in network architecture as well as excellent communication skills. This full-time position offers an opportunity to work in a dynamic environment.

Qualifications

• 2 years experience with FIOS/build out and provisioning preferred.
• Extensive knowledge of fiber and FIOS network architecture.
• Thorough knowledge of FIOS provisioning process required.

Responsibilities

• Support function for OSP engineering tasks.
• Organize and analyze FIOS Service Order fall out.
• Communicate with field Engineering and OSP personnel.

Skills

Knowledge of Client FIOS Network Provisioning systems

Expert level knowledge of MS Excel

Excellent verbal and written communication skills

Education

Bachelor's degree

Tools

iVAPP

vPLAN

Job description

Contract

Company Description

America Networks is a leading sensor and networking solutions partner for companies in any Industrial, Manufacturing, and Waste management space.
We design and manufacture sensors for storage tanks, water metering, energy metering, gas monitoring, and asset management.

Our founders are hardcore telecommunications engineers with combined 200 + years of experience in designing, optimizing and performance engineering; for several mid – large wireless carriers internationally - that saw a need to provide low power, cost efficient sensors to collect data, create alerts, and predict needed actions. We have combined these sensors with low power, wide area (LPWA) networking technologies to provide clients various options to decrease re-occurring costs associated with operating an IoT network of sensors and connected devices.

We specialize in design, deployment, optimization, and support of these Networks. Whether an off-the-shelf or custom solution is needed, we’ll create a solution and push the data on the best cloud platform to fit your needs, including your own.

Job Description

COORDINATOR/SPECIALIST COOSP SUPPORT - OSP SUPPORT - Support function for OSP engineering. May involve widely varying tasks between positions.

Education Requirements

Bachelor\'s degree desired; not required and/or 2 years FIOS/build out and provisioning also desired; not required.

Technical Responsibilities

• Extensive knowledge of Client FIOS Network Provisioning systems not limited to but including: COEP, CCP, ICGS, iVAPP.
• Extensive knowledge of Client FIOS vPLAN capacity management system
• Thorough working knowledge of FIOS Provisioning process from point of need to in-service level
• Extensive knowledge or Client ASSIST ticket process
• Must have background knowledge of CO and OSP Engineering as it relates to the FIOS network
• Expert level knowledge of MS Excel – including vLook-up and pivot tables
• Extensive knowledge of Client fiber and FIOS network Architecture
• Thorough knowledge of FIOS network elements and how they relate to the overall Client network

Organizational Job Duties

• Ability to organize, analyze and process FIOS Service Order fall out by state, VZ Region and CO using Client iVAPP Capacity Management system
• Ability to establish, organize and execute several small projects relating to or in support of FIOS provisioning.
• Ability to support and prioritize multiple assignments with daily and weekly deliverables
• Must have excellent verbal and written communication skills in order to facilitate capacity, provisioning and Service Order issues with field Engineering and OSP personal

Adaptive

• Must be able to interface with and have extensive knowledge of Client Planning and Engineering organizations using vPLAN in order to resolve regional capacity issues
• Must be able to analyze network issues and provide detailed analysis and resolution.
• Work independently to resolve FIOS capacity Service Order Fall –out issues relating to FIOS provisioning systems and capacity management systems (iVAPP and vPLAN)
• Ability to take on new and varied assignments with limited notice and finite timeframe
• Must have ability to communicate complex technical issues with COEP, CO Technicians, CVT, OSP Engineering and Planning.