Coordinator, Social Media

altamed; Commerce (CA); On-site; USD 69,000 - 86,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

403(b) Retirement savings plan with ER

Flexible Spending Accounts

Paid Time Off & Holidays

Tuition Reimbursement Program

Job summary

AltaMed seeks a Social Media Coordinator to support social media efforts, maintain location listings, and lead in monitoring and responding to reviews on platforms like Google My Business, Yelp, and Glassdoor. You will collaborate with internal partners to inform, grow audiences, and promote services, driving AltaMed's mission across digital channels.

The role requires a Bachelor’s degree and at least 2 years’ experience; bilingual English/Spanish is desirable to enhance engagement with diverse

Qualifications

• Bachelor's degree required.
• Minimum of 2 years of experience required.
• Bilingual English/Spanish desirable.

Responsibilities

• Support social media efforts across platforms and audiences.
• Maintain AltaMed location listings and respond to reviews.
• Monitor reviews and assist with service recovery and reputation management.
• Inform stakeholders with reporting and storytelling across digital channels.
• Collaborate with internal partners to align with mission and goals.

Skills

Social media strategy

Content creation

Online reputation management

Communication skills

Bilingual English/Spanish (desirable)

Education

Bachelor's degree

Tools

Google My Business

Yelp

Glassdoor

Job description

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.

Job Overview

The Social Media Coordinator supports internal business partners with the implementation of social media efforts, maintains AltaMed location listings, and takes the lead in monitoring and responding to reviews on digital platforms such as, but not limited to, Google My Business, Yelp, and Glassdoor. The Social Media and Online Reputation Coordinator uses social media and online review platforms to inform, grow the audience, assist with service recovery, and promote services. He or she communicates effectively with both organizational leaders and community members to ensure patient/community concerns are addressed in a professional and timely manner. This role supports all efforts to elevate the AltaMed Health Services mission and strategic goals through impactful storytelling across all digital channels.

Minimum Requirements

• Bachelor's degree required.
• Minimum of 2 years of experience required.
• Bilingual English/Spanish desirable.

Compensation

$68,640.00 - $85,800.00 annually

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

• Medical, Dental and Vision insurance
• 403(b) Retirement savings plans with employer matching contributions
• Flexible Spending Accounts
• Commuter Flexible Spending
• Career Advancement & Development opportunities
• Paid Time Off & Holidays
• Paid CME Days
• Malpractice insurance and tail coverage
• Tuition Reimbursement Program
• Corporate Employee Discounts
• Employee Referral Bonus Program
• Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.