Coordinator Service Systems

Freeman Company; Dallas (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Parental Leave

Life Insurance

Disability Insurance

Retirement Match

Paid Time Off

Job summary

The Freeman Company in Dallas, TX is seeking a Coordinator – Service / Systems to diagnose damaged equipment and coordinate repairs through our vendor network. This full-time, in-person role supports our AV Production team at in-office and show-site locations in Dallas.

The ideal candidate has a High School Diploma (or equivalent) and relevant repair experience; a trade certificate in electronics repair is preferred.

Qualifications

• High School Diploma or Equivalent with relevant work experience required.
• Trade School Certificate in electronics repair preferred.

Responsibilities

• Daily management of repair records and service tickets
• Perform initial evaluation of all damaged equipment
• Determine appropriate service level needed to repair equipment
• Coordinate 3rd party repair efforts with outside vendors
• Daily execution of preventative maintenance on assigned assets
• Daily oversight of repair parts and supply inventory
• Collaborate and accelerate innovations in QC tooling, practices and execution
• Assist in training/development of warehouse staff
• Ensure sound safety and risk policies and procedures through assigned areas
• Provide recommendations on Capital Expenditure and planning
• Promote teamwork and communication between all warehouse operations
• Assists other departments as needed Performs other duties as assigned

Education

High School Diploma or Equivalent

Trade School Certificate in electronics repair

Job description

About Us

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

About Us

The Freeman Company is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’s largest network of experts, The Freeman Company's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Coordinator – Service / Systems is responsible for the initial diagnosing of damaged equipment and then all aspects of coordinating repairs of that equipment using our vendor network. This position requires a very broad understanding of all types of audio‑visual equipment as well as a high attention level to detail and records keeping. This position will support our AV Production team. The position follows an in-person schedule working full-time in-office and/or show‑site based out of Dallas, TX.

Essential Duties & Responsibilities

• Daily management of repair records and service tickets
• Perform initial evaluation of all damaged equipment
• Determine appropriate service level needed to repair equipment
• Coordinate 3rd party repair efforts with outside vendors
• Daily execution of preventative maintenance on assigned assets
• Daily oversight of repair parts and supply inventory
• Collaborate and accelerate innovations in QC tooling, practices and execution
• Assist in training/development of warehouse staff
• Ensure sound safety and risk policies and procedures through assigned areas
• Provide recommendations on Capital Expenditure and planning
• Promote teamwork and communication between all warehouse operations
• Assists other departments as needed Performs other duties as assigned

Education & Experience

• High School Diploma or Equivalent with relevant work experience required
• Trade School Certificate in electronics repair preferred

What We Offer

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.#TFCFreeman