Coordinator, Service Center - TForce Freight

TForce Freight; St. Louis (MO); On-site; USD 40,000 - 60,000; Full time

Job summary

An established industry player in logistics is seeking a Service Center Coordinator to oversee operations and ensure excellent customer service. This role involves managing employees, implementing safety procedures, and optimizing productivity to meet service targets. Ideal candidates will possess strong organizational and communication skills, with a preference for those with dock operations experience. Join a team dedicated to delivering efficient freight solutions and making logistics easier for clients every day.

Qualifications

• Must be organized, detail-oriented, and have strong communication skills.
• Previous dock operations or supervisory experience preferred but not required.

Responsibilities

• Manages, plans, organizes, and directs all employees assigned.
• Implements security and loss prevention procedures.
• Prepares and manages safety procedures in accordance with guidelines.

Skills

Organizational Skills

Detail-oriented

Communication Skills

Education

High School Diploma

Bachelor's Degree

Job description

Job Description

Job Title: Coordinator, Service Center

Job Summary:

An Operations Supervisor produces maximum profit while providing excellent service to the customer. This individual oversees and is directly involved in more than one of the following operations: Dock, P&D, and Road, including, but not limited to, customer service, productivity, quality freight handling, claims prevention, load average and safety.

Job Responsibilities:

• Manages, plans, organizes, and directs all employees assigned to them.
• Manages and implements security and loss prevention procedures.
• Prepares and manages safety procedures in accordance with Company, OSHA, and DOT guidelines.
• Prepares and implements action plans to ensure the service center achieves planned productivity, load average, cube utilization, and service targets.
• Works with Central Dispatch to develop a linehaul plan to effectively and efficiently move freight to destinations within Company service standards.
• Schedules employees in accordance with hours planning, the company's run bid process, and service requirements.

Job Requirements:

• U.S. citizen or otherwise authorized to work in the U.S.
• Must be at least 18 years of age
• High school diploma or equivalent
• Must be currently located in the same geographic location as the position or being willing to self-relocate
• Individual must be organized, detail-oriented and have strong communication skills
• Previous dock operations or supervisory experience not required but preferred
• Bachelor's Degree not required but preferred

About Us

Dedicated to putting the power of logistics to work for you, our freight solutions help you get better results, encounter fewer problems, and get more done every day. As a global leader in logistics, TForce Freight is committed to making your less-than-truckload (LTL) shipments easier and improving your efficiency-delivering more solutions and more results at every turn.