Coordinator Sales

Capacity; Longview (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Capacity/Laymor is seeking a Coordinator Sales to support inside sales, handle order entry, and generate sales reports. The role focuses on delivering exceptional customer service while preparing and processing orders efficiently.

You will assist outside sales, manage changes and PPAs, and collaborate with multiple departments to ensure accurate, timely information and robust sales reporting.

Qualifications

• Experience in a high-volume environment.
• Excellent verbal and written communication skills.
• Proficient with Microsoft Office applications, especially Excel, PowerPoint and Word.

Responsibilities

• Provide outstanding customer service via phone, email, and other channels.
• Answer calls and requests from customers and outside sales staff.
• Manage orders in the system and ensure accuracy.
• Complete change orders and PPAs, coordinating with multiple departments.
• Create and manage sales reporting.

Skills

Customer service

Order entry

Inside sales

Excel advanced

Communication skills

Tools

Microsoft Office

CRM software

Job description

Career Opportunities: Coordinator Sales (27990)

Requisition ID27990-Posted09/28/2026-Specialty-Specialty Vehicles-Capacity-Capacity of Texas-Sales-Full-Time

Additional Locations:
Requisition ID: 27990

For over 45 years, Capacity/Laymor has been the trusted yard truck manufacturer for ports and railway hubs around the world. Though heavy and lighter hauling needs are different, Capacity/Laymor trucks are designed and built to be relentless performers.

Capacity/Laymor trucks is part of Terex Corporation, a global designer and manufacturer of specialized vehicles and equipment, including fire and emergency vehicles, waste and recycling equipment, RV's, and machinery supporting construction, utilities, and infrastructure. With operations across the U.S. and globally, we are committed to safety, innovation, and quality while building products our customers depend on every day.

Primary Functions:

Essential duties of the position will range from customer support and order entry to inside sales support and sales report creation and management.

Duties and Responsibilities:

• Ensure to provide outstanding Customer Service through phone, email, fax, etc. in a timely and accurate manner.
• Answer customers and outside sales personnel calls and requests
• Manage orders in the system.
• Complete change orders and PPAOs and ensure policy for both is followed. Coordinating with all departments involved
• Create and manage sale reporting.
• Capable of working with minimal supervision.

Qualifications:

• Competent at managing responsibilities in a high-volume atmosphere.
• Skilled at interacting with customers of all socioeconomic backgrounds.
• Proficient in all Microsoft Office applications, advanced in Excel, PowerPoint and MS Word
• Excellent verbal and written communication skills.
• Ability to effectively present information in one-on-one and small group situations to other employee of the organization.

Safety:

• Follow the Capacity Health and Safety Rules, ensure safe operating conditions within area of responsibility, and notify coworkers and supervisors of hazardous acts and conditions. Proper use of PPE; use only defect-free equipment. Promote safety in department. Maintain clean and safe working environment in line with 5S Philosophy.

Quality:

• Responsible for the quality of work. This requires defect-free work and understanding of the requirements of the company’s quality system as it pertains to job duties and responsibilities. Must be able to check work to ensure conformance to process control instructions, specifications, and quality standards. Identify and segregate non-conforming product. Identify the need for and assist in initiating and implementing corrective and preventative actions when appropriate.

Flexibility:

• Able and willing to work in other areas as needed. Must be flexible in taking lunch and breaks when workflow requires. Willing to work additional hours as necessary.
• Must be available to work in any combination of schedules to accommodate business hours.

Initiative:

• Actively participates in continuous improvement of products and processes to better serve customers and improve the overall profitability of Capacity Trucks. Actively seek out work in other areas when current assignment is complete. Make suggestions for improving product quality, processes, safety, and company profitability.

Teamwork:

• Positive working attitude toward other employees; be a team player. Work with others constructively and abide by company policies and procedures. Working together as a team for continuous improvement is vital to ensure the future of Capacity and its employees. Teamwork will be required to be effective in daily production assignments as well as special improvement projects.

Action Oriented:

• Enjoy working hard; is action-oriented and energetic; not fearful of acting with a minimum of planning; seize more opportunity than others. Not afraid to lead

Conflict Management:

• Step-up to conflicts, seeing them as opportunities; read situations quickly; good at focused listening; can hammer out tough agreements and settle disputes equitably; can find common ground and get cooperation.

Dealing with Ambiguity:

• Can effectively cope with change; can shift gears comfortably; can decide and act without having the total pictures; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.

Drive for Results:

• Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.

Physical Demands:

The physical demands described here are representative of those that must be met by and employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to handle, or feel objects, tools or controls; and reach with hands and arms. The employee is frequently required to walk. The employee is occasionally required to stand, climb or balance, stoop, kneel, crouch or crawl. The employee is occasionally required to sit and talk and hear. Other physical requirements include:

• Ability to occasionally lift and/or move up to 40 pounds without assistance
• Ability to work from various squatting, kneeling and bending positions.
• Ability to work with arms above head.
• Ability to operate and understand the operation of all protective safety equipment