Coordinator Resident Admission and Marketing

Ascension Living; Milwaukee (WI); On-site; USD 42,000 - 57,000; Full time

Job summary

Ascension Living St. Francis Place in Milwaukee, WI is seeking a full-time Office Operations role with a 9:00am-5:00pm schedule and Manager on Duty responsibilities. Primary duties include recruiting residents, marketing to hospitals and the community, coordinating tours and admissions, and maintaining census data to ensure accurate placement.

The role emphasizes daily operations support, resident placement planning, and delivering strong customer service to residents and families.

Qualifications

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Responsibilities

• Recruit qualified clients/residents from various sources up to the capacity of the facility.
• Market to hospitals, home care and hospice as well as the broader community and social media platforms; create a marketing plan.
• Oversee requests for tours and all admission inquiries; maintain census data and placement information.
• Assist with daily operations and readiness of rooms and tour route; support customer satisfaction.

Skills

Recruitment

Marketing

Admissions

Education

High School diploma equivalency or 1 year of applicable experience

Job description

Your future role at a glance

Location: Milwaukee, WI

Facility: Ascension Living St. Francis Place

Department: Office Operations

Schedule: Full Time Day shift, 40 hours per week, 9:00am - 5:00pm, with Manager on Duty responsibilities

Salary Range: $42,057.60 - $56,908.80 per year

Life at Ascension: Where purpose meets opportunity

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Benefits that help you thrive

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

How you’ll make an impact in this role

• Recruit qualified clients/residents from various sources up to the capacity of the facility. Coordinate all aspects of admission and discharge.
• Market to appropriate health and related entities, including but not limited to hospitals, home care and hospice as well as the broader community and social media platforms. This includes creating a marketing plan.
• Oversee requests for tours and all admission inquiries. Maintains, updates and distributes accurate facility census data and other pertinent statistics. Oversee, review, organize and assess all pertinent information regarding appropriate resident placement.
• Assist with daily operations, including overeeing the readiness of rooms and tour route.
• Assess the continuing quality focus of services to residents, families, associates, internal and external customers. Facilitates planning and implementation of activities to ensure effective functioning and customer satisfaction.

What Minimum Requirements You’ll Need

Education:

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Equal employment opportunity employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

Fraud prevention notice

Prospective applicants should be vigilant against fraudulent job offers and interview requests. Scammers may use sophisticated tactics to impersonate Ascension employees. To ensure your safety, please remember: Ascension will never ask for payment or to provide banking or financial information as part of the job application or hiring process. Our legitimate email communications will always come from an @ascension.org email address; do not trust other domains, and an official offer will only be extended to candidates who have completed a job application through our authorized applicant tracking system.

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