Coordinator, Payroll

Crowley; Jacksonville (FL); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Paid vacation and holidays

Job summary

Crowley is seeking a payroll professional to manage time entry, balances, and tax updates using our HR/PR system. You will ensure accurate payroll processing and work closely with Finance, HR, and other teams.

The role requires 1–3 years of payroll experience with mainframe or client-server systems, strong Excel skills, and a high level of attention to detail. Hybrid work arrangement and ongoing process improvements are supported.

Qualifications

• High school diploma or equivalent, plus job related course work after high school.
• 1 - 2 years of general accounting and related financial experience.
• 1 - 3 years of payroll experience utilizing a mainframe or client server-based system in an office environment strongly preferred.

Responsibilities

• Time entry, balance verification, and updating tax changes within established deadlines.
• Produce and process assigned payrolls with accuracy.
• Provide high level customer service to internal stakeholders and collaborate with other departments.
• Research and resolve payroll processing errors in a timely fashion.
• Document payroll processes and maintain accessible records.

Skills

Attention to Detail

Organization

Analytical Thinking

Communication

Customer Service

Education

High school diploma or equivalent

Job-related coursework after high school

Tools

Mainframe payroll system

Microsoft Office (Outlook, Word, PowerPoint)

Excel

Job description

Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

Overview

Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Work Arrangement

Hybrid

What You'll Do

Responsible for performing functions related to the administrative and/or operating payrolls in a timely and accurate manner.

Responsibilities

• Utilizing an integrated client server HR/PR system, the responsibilities and duties include time entry, verification of balances, creating and updating employee tax changes, verification of pay rates, review of system edits, and production and processing of assigned payrolls within established procedures and deadlines.
• Provides high level of customer service to internal stakeholders and collaborates with team members and other departments as needed.
• Researches and resolves payroll processing errors in a timely fashion.
• This role follows new and existing payroll processes and supports the documentation of payroll processes as needed.
• Organizes payroll processing records as directed for accessibility and record retention purposes.

Qualifications

Education & Credentials:

High school diploma or equivalent, plus job related course work after high school.

Experience

• 1 - 2 years of general accounting and related financial experience.
• 1 - 3 years of payroll experience utilizing a mainframe or client server-based system in an office environment strongly preferred.

Technical Skills

Proficient with Microsoft Office products, including Excel, Outlook, Word and PowerPoint.

Competencies

• Effective Communication: Demonstrates the ability to communicate clearly and professionally, both verbally and in writing, with employees, managers, and external partners regarding payroll-related matters.
• Customer Service Orientation: Provides a high level of customer service by responding to payroll inquiries, researching issues, and supporting timely and accurate resolution of payroll concerns.
• Attention to Detail and Accuracy: Exhibits strong attention to detail and the ability to perform work accurately in a fast-paced, deadline-driven payroll environment, ensuring data integrity and compliance.
• Organization and Time Management: Effectively prioritizes, organizes, and manages multiple work assignments simultaneously while meeting established payroll processing deadlines.
• Analytical and Problem‑Solving Skills: Demonstrates the ability to gather, interpret, and use payroll data to identify discrepancies, research issues, and support appropriate resolutions.
• Process Documentation and Continuous Improvement: Able to document existing and new payroll processes, including proofreading and editing documentation in various formats, to support consistency and operational efficiency.
• Collaboration and Relationship Management: Builds and maintains effective working relationships with internal partners across Payroll, Human Resources, Finance, and other business functions.
• Payroll and Compliance Knowledge: Maintains working knowledge of payroll systems, payroll compliance requirements, and applicable union contracts, including support of union-related payroll and benefit processing.
• Professional Judgment and Confidentiality: Demonstrates sound judgment and discretion when handling sensitive and confidential payroll and employee information.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.

Our Total Rewards Include

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.