Coordinator, Payroll

Crowley; Jacksonville (FL); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Life and disability coverage

Parental leave

Training and development

Well-being resources

Gym membership discounts

Job summary

Crowley is seeking a payroll-focused professional to manage administrative and operating payroll tasks with accuracy and timeliness. This role emphasizes collaboration with Payroll, HR, and Finance to ensure compliant processing.

The ideal candidate has 1–3 years of payroll experience, strong Excel skills, and a commitment to data integrity in a fast-paced environment. Hybrid work arrangement is offered with opportunities for professional growth.

Qualifications

• High school diploma or equivalent; job-related coursework after high school.
• 1–2 years of general accounting and related financial experience.
• 1–3 years of payroll experience using a mainframe or client-server system.

Responsibilities

• Time entry, verification of balances, updating tax changes, verification of pay rates.
• Provide high level of customer service to internal stakeholders.
• Research and resolve payroll processing errors in a timely fashion.
• Follow payroll processes and document payroll procedures as needed.
• Organize payroll processing records for accessibility and retention.

Skills

Attention to Detail

Analytical Thinking

Communication

Time Management

Collaboration

Problem Solving

Education

High school diploma and coursework

Tools

Excel

Outlook

Word

PowerPoint

Job description

Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

Overview:

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration.

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

Who We Are:

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

Work Arrangement:

Hybrid

What You'll Do:

Responsible for performing functions related to the administrative and/or operating payrolls in a timely and accurate manner.

Responsibilities:

Key Responsibilities:

• Utilizing an integrated client server HR/PR system, the responsibilities and duties include time entry, verification of balances, creating and updating employee tax changes, verification of pay rates, review of system edits, and production and processing of assigned payrolls within established procedures and deadlines.
• Provides high level of customer service to internal stakeholders and collaborates with team members and other departments as needed.
• Researches and resolves payroll processing errors in a timely fashion.
• This role follows new and existing payroll processes and supports the documentation of payroll processes as needed.
• Organizes payroll processing records as directed for accessibility and record retention purposes.

Qualifications:

Education & Credentials:

High school diploma or equivalent, plus job related course work after high school.

Experience:

• 1 - 2 years of general accounting and related financial experience.
• 1 - 3 years of payroll experience utilizing a mainframe or client server-based system in an office environment strongly preferred.

Technical Skills:

Proficient with Microsoft Office products, including Excel, Outlook, Word and PowerPoint.

Competencies:

• Effective Communication: Demonstrates the ability to communicate clearly and professionally, both verbally and in writing, with employees, managers, and external partners regarding payroll-related matters.
• Customer Service Orientation: Provides a high level of customer service by responding to payroll inquiries, researching issues, and supporting timely and accurate resolution of payroll concerns.
• Attention to Detail and Accuracy: Exhibits strong attention to detail and the ability to perform work accurately in a fast-paced, deadline-driven payroll environment, ensuring data integrity and compliance.
• Organization and Time Management: Effectively prioritizes, organizes, and manages multiple work assignments simultaneously while meeting established payroll processing deadlines.
• Analytical and Problem-Solving Skills: Demonstrates the ability to gather, interpret, and use payroll data to identify discrepancies, research issues, and support appropriate resolutions.
• Process Documentation and Continuous Improvement: Able to document existing and new payroll processes, including proofreading and editing documentation in various formats, to support consistency and operational efficiency.
• Collaboration and Relationship Management: Builds and maintains effective working relationships with internal partners across Payroll, Human Resources, Finance, and other business functions.
• Payroll and Compliance Knowledge: Maintains working knowledge of payroll systems, payroll compliance requirements, and applicable union contracts, including support of union-related payroll and benefit processing.
• Professional Judgment and Confidentiality: Demonstrates sound judgment and discretion when handling sensitive and confidential payroll and employee information.

What We Offer?

We inspire top talent by offering a comprehensive and competitive package that supports the diverse needs of our people—on land, at sea, in offices, and remotely.

Our Total Rewards Include

• Competitive pay with recognition programs
• Comprehensive benefits: medical, dental, and vision insurance, life and disability coverage, and paid vacation and holidays
• Leave and family support: parental leave and sick leave
• Learning and growth: access to training and development for continuous skill development
• Well-being resources: Employee Assistance Program, wellness program, and gym membership discounts

At Crowley, we invest in you—your success, your health, and your future.