Coordinator-Patient Registration & Revenue Services

Henry-Ford-Health-2; Rochester (MI); On-site; USD 42,000 - 60,000; Full time

Job summary

Henry Ford Health in Detroit, MI is seeking a Coordinator - Patient Registration & Revenue Services for the Midnight shift to support efficient revenue cycle operations.

You will direct patient registration, insurance verification, and billing, safeguarding account integrity and patient privacy while aiding leadership in staffing and training. The role emphasizes coaching, teamwork, and high-quality service across the patient journey.

Qualifications

• Three years of experience in patient admitting, registration, and/or insurance eligibility verification in a hospital or medical office setting.
• Strong computer skills and proficiency with Microsoft Office products.

Responsibilities

• Direct and coordinate patient registration, scheduling, and insurance verification processes.
• Ensure accurate billing, collections, cash posting, and payer compliance.
• Protect the integrity of hospital accounts receivable while maintaining patient privacy.
• Assist leadership with interviewing, orienting, and training employees.
• Provide constructive coaching and feedback to team members to achieve goals.
• Foster teamwork, cooperation, and trust within the group.

Skills

Patient Registration

Insurance Verification

Billing

Education

High School Diploma or GED

Associates Degree

Tools

Microsoft Office

Job description

• Full-time

Company Description

Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Ford's care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nation's most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus.

Job Description

Shift Midnights

Role Overview

As a Coordinator -Patient Registration &Revenue Services, you will direct and coordinate patient registration activities, ensuring accurate scheduling, insurance verification, billing, and collections. You'll protect the integrity of hospital accounts receivable while respecting patient privacy. This role supports both patients and leadership by maintaining efficient revenue cycle operations and fostering a positive team environment.

Why Henry Ford Health

At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.

What You Will Do

• Direct and coordinate patient registration, scheduling, and insurance verification processes.
• Ensure accurate billing, collections, cash posting, and payer compliance.
• Protect the integrity of hospital accounts receivable while maintaining patient privacy.
• Assist leadership with interviewing, orienting, and training employees.
• Provide constructive coaching and feedback to team members to achieve goals.
• Foster teamwork, cooperation, and trust within the group.

What You Will Need

Required Qualifications

• High School Diploma or G.E.D. equivalent.
• Three (3) years of experience in patient admitting, registration, and/or insurance eligibility verification in a hospital or medical office setting.
• Strong computer skills and working knowledge of Microsoft Office products.

Preferred Qualifications

• Associates Degree.
• Experience as a Patient Service Representative.

What We Offer

At Henry Ford Health, you'll find opportunities for career growth, collaboration with diverse teams, and the chance to contribute to mission-driven work. We prioritize learning and development, empowering you to make a meaningful impact in healthcare.