Coordinator, Patient Access, Pre-Service

Holy Cross Health; Silver Spring (MD); On-site; USD 57,881,000 - 86,793,000; Full time

Benefits offered by this job

Comprehensive benefits (medical,Dental

Flexible schedules

Free onsite parking

Referral Rewards Program

Job summary

Holy Cross Health in Columbia Pike seeks a Coordinator, Patient Access, Pre-Service to oversee workflow, support department operations and mentor a small team. You will develop educational programs for staff and leverage multiple systems to monitor data and improve efficiency.

The role emphasizes collaboration with leadership, performance improvement, and ensuring quality patient flow while maintaining regulatory standards within a Catholic health system.

Qualifications

• High school graduate or equivalent / GED.
• Minimum of three (3) years experience with competency in patient access, pre-service & / or registration experience.
• Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire.

Responsibilities

• Coordinates operational, technical & / or clerical support services that enhance or improve coordination, preparation & flow of the department process & core work.
• May lead a small team; serves as a mentor.
• Develops & maintains educational programs for the team members, including new employee orientation.
• Utilizes multiple system applications for data collection & management.
• Helps to identify opportunities, develop solutions & lead the team through resolution.
• Performs work in a caring, collaborative & safe manner that complies with regulatory standards.
• Stewards productive use of resources (e.g., people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards.
• Collaborate on performance improvement activities as indicated by outcomes in program efficiency & patient experience.

Skills

Patient access

Pre-service coordination

Mentoring

Education

High school diploma or equivalent

HFMA CRCR or NAHAM CHAA (within 1 year)

Job description

Employment Type:Full timeShift:Day ShiftDescription:

Job Title:Coordinator, Patient Access, Pre-Service

Employment Type:Full-time

Shift: Day
Location: Columbia Pike

Position Purpose

Provides oversight & support of the workflow & functions in accordance with level of experience, education & standards. Assumes an expanded role & increased responsibility including delegating to others. Participates in the development of & the process improvement of policies & procedures. Works closely with leadership to maintain efficient & effective operations to ensure quality in daily operations.

May partner with leadership with the selection, orientation & performance feedback of the team. Works cooperatively to ensure that key customer needs are being met & achievement of operational & performance goals.

As a “Coordinator, Patient Access, Pre-Service” you will:

• Coordinates operational, technical & / or clerical support services that enhance or improve coordination, preparation & flow of the department process & core work.
• May lead a small team; serves as a mentor.
• Develops & maintains educational programs for the team members, including new employee orientation.
• Utilizes multiple system applications for data collection & management.
• Helps to identify opportunities, develop solutions & lead the team through resolution.
• Performs work in a caring, collaborative & safe manner that complies with regulatory standards.
• Stewards productive use of resources (e.g., people, financial, equipment, supplies, materials) to achieve assigned commitments, experiences & quality standards.
• Collaborate on performance improvement activities as indicated by outcomes in program efficiency & patient experience.

Minimum Qualifications:

• High school graduate or equivalent / GED
• Minimum of three (3) years experience with competency in patient access, pre-service & / or registration experience.
• Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire.

Pay Range: $20.20- $30.29

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Position Highlights and Benefits:

• Comprehensive benefit packages, including medical, dental, vision, mental health, paid time off, 403B, educationassistanceand voluntary benefits (pet insurance, accident insurance, hospitalindemnityand others) available fromthefirstday of employment.
• Work/Life balance with flexible schedules.
• Free onsite parking.
• Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
• Referral Rewards Program
  

Position Highlights:

• Work/Life balance with flexible schedules.
• Free onsite parking.
• Our mission and core values are what drive each member of Trinity Health to support each other, communicate openly and respectfully while embracing a culture that nurtures a healing, safe environment for all.
• Referral Rewards Program
  

Holy Cross Health is a Catholic, not-for-profit health system that serves the two most populous counties in Maryland, Montgomery and Prince George’s, with a commitment to being the most trusted provider of health-care services in the area. Founded in 1963 by the Sisters of the Holy Cross, Holy Cross Health is a member of Trinity Health of Livonia, Michigan. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership. The Holy Cross Health Network operates primary-care practices and affordable health centers, and offers a wide range of innovative, community-based health and wellness programs. Specialty care, home care and hospice services round out Holy Cross Health’s high-quality and coordinated continuum of care that aims to improve health and let you live life on your own terms.

Holy Cross Health is an Equal Employment Opportunity (EEO) employer.Qualified applicants are considered for employment without regard toMinority/Females/disabled/Veteran(M/F/D/V) status.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.