Coordinator of Supplemental Instruction & Student Success

La Roche; Pittsburgh (Allegheny County); On-site; USD 52,000 - 76,000; Full time

Job summary

La Roche University is seeking a Coordinator of Supplemental Instruction and Student Success to lead the SI program within the Center for Academic Success and Achievement (CASA). You will coordinate, monitor, and assess SI initiatives, support peer tutoring and mentoring, and develop workshops to boost student engagement and retention.

Reporting to the Director of Tutoring and Student Success, you will train SI leaders, collaborate with faculty, analyze program data, and ensure CRLA-aligned

Qualifications

• Bachelor’s degree required in relevant field.
• Experience with student support services and diverse populations.
• Ability to prioritize and work independently or in a team.
• Experience with formal assessment.
• Strong interpersonal, communication, problem-solving and technical skills.
• Flexible schedule for campus events.
• Ability to maintain confidentiality and accurate records.

Responsibilities

• Oversee the La Roche SI Program for targeted courses.
• Recruit and train SI student leaders with faculty input.
• Hire, train, and supervise SI student leaders.
• Coordinate onboarding with HR and Payroll for SI staff.
• Mediate peer-to-peer issues among students and leaders.
• Collect, assess, and present data on SI usage and effectiveness.
• Provide CRLA-aligned training to peer tutors with CASA Director.
• Promote StudentLingo modules and online workshops in courses.
• Teach a section of Redhawk Ready: Academic Success as needed.
• Provide individual academic counseling and success coaching.
• Host student success workshops and conduct classroom visits.

Skills

Interpersonal skills

Communication

Problem-solving

Technical skills

Education

Bachelor’s degree in Student Affairs/Higher Education, Psychology, Social Work, or related field

Master’s degree (preferred) in Student Affairs/Higher Education, Psychology, or related field

Tools

Jenzabar

Canvas

WCOnline

TutorLingo/StudentLingo

Navigate360

Job description

Coordinator of Supplemental Instruction & Student Success

La Roche University is seeking qualified applicants for the position of Coordinator of Supplemental Instruction and Student Success. As part of the Center for Academic Success and Achievement (CASA) team, the Coordinator of Supplemental Instruction and Student Success coordinates, monitors, and assesses department-wide programs and/or initiatives of La Roche University’s Supplemental Instruction (SI) program and contributes to the implementation of additional academic services, including peer tutoring, peer mentoring, and academic success workshops and events.

Reporting to the Director of Tutoring and Student Success, provides leadership for the design, training, and implementation of programs and initiatives that move students toward academic progress, engagement, and retention.

This is a full-time, benefit-eligible position initially funded by a federal Title III grant, with planned transition to institutional funding beginning in Years 3,4, and 5. Employment during the grant-funded period is contingent upon availability of federal funds. Employment may be subject to modification or termination if grant funding is discontinued.

La Roche University embraces its Catholic identity while welcoming people of all faiths and backgrounds, fosters global citizenship, and creates a community of scholars from around the world. The University empowers all members of the community to become lifelong learners, achieve success in their chosen careers, and promote justice and peace in a constantly changing global society.

General Duties and Responsibilities:

• Complete Supplemental Instruction (SI) Supervisor Training and oversee the La Roche SI Program for targeted courses.
• Work with faculty to recruit strong SI student leaders and promote and implement the SI Program.
• Hire, train, and supervise SI student leaders.
• Manage new hire onboarding by working closely with the Human Resources and Payroll departments to ensure that all required paperwork is completed and clearances are obtained for SI student leaders.
• Mediate peer-to-peer issues that may arise between students and their SI student leaders.
• Compile, assess, and present data and results based on the usage and effectiveness of La Roche SI services.
• Collaborate with the Director of Tutoring and Student Success to provide College Reading and Learning Association (CRLA)-required training to peer tutors.
• Work with faculty and staff to promote StudentLingo modules and advise them on how to implement the online workshops and resources into their courses and programs.
• Teach a section of the Redhawk Ready: Academic Success online course as needed.
• Provide individual academic counseling and success coaching for students experiencing academic difficulty.
• Host student success and academic workshops and conduct classroom visits and presentations.

Minimum Qualifications:

• Bachelor’s degree in Student Affairs/Higher Education, Psychology, Social Work, or a related field.
• Previous experience working with student support services, at-risk student populations, and/or students from diverse backgrounds.
• Ability to prioritize projects and work independently and as part of a team to meet the needs of various constituencies, including students, faculty, and staff.
• Experience with formal assessment.
• Excellent interpersonal, communication, problem-solving, and technical skills.
• Ability to work a flexible schedule, if needed, to attend campus-wide Open House and other events.
• Ability to maintain confidentiality and accurate, secure records.

Preferred Qualifications:

• Master’s degree in Student Affairs/Higher Education, Psychology, Social Work, or a related field.
• Familiarity and/or previous experience using Jenzabar (J1), Canvas, WCOnline, TutorLingo/StudentLingo, and Navigate360.
• Certification as a Supplemental Instruction (SI) Supervisor.

Physical Requirements:

This position requires stationary work in an office environment, as well as walking short distances on campus, and assisting with setup and events. It is expected that this position will require lifting not to exceed fifty pounds.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of this position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Applicants for this position must have current legal authorization to work in the United States. La Roche University will not sponsor or take over the sponsorship of an employment visa for this opportunity.

No Relocation Assistance

It is the policy of La Roche University to promote equal opportunity to all qualified individuals regardless of race, color, creed, age, religion, gender, national or ethnic origin, veteran status, marital status, sexual orientation, non-job related disability or medical condition, or any other legally protected status.

This policy provides for equal opportunity in all aspects of the employment relationship. This includes, but is not limited to: recruitment, employment, job assignment, transfer, promotion, demotion, compensation, training and development, employee benefits, layoff, discharge and general working conditions.

This policy is administered in accordance with all applicable federal and state statutes. La Roche University does not take action against an employee because he or she has opposed a practice made unlawful under federal or state law or has filed charges, testified, assisted, or participated in any manner in an investigation, proceeding, hearing, or lawsuit pursuant to those statutes.

All employees are expected to implement and abide by La Roche’s policy of nondiscrimination and equal opportunity employment within their assigned work areas. Any violation of this policy by an employee of La Roche University may result in disciplinary action, including, when appropriate, discharge.

Employment Policy

It is the policy of La Roche University to promote equal opportunity to all qualified individuals regardless of race, color creed, age, religion, gender, national or ethnic origin, veteran status, marital status, sexual orientation, non-job related disability or medical condition, or any other legally protected status.

This policy provides for equal opportunity in all aspects of the employment relationship. This includes, but is not limited to: recruitment, employment, job assignment, transfer, promotion, demotion, compensation, training and development, employee benefits, layoff, discharge and general working conditions.

This policy is administered in accordance with all applicable federal and state statutes. La Roche University does not take action against an employee because he or she has opposed a practice made unlawful under federal or state law or has filed charges, testified, assisted, or participated in any manner in an investigation, proceeding, hearing, or lawsuit pursuant to those statutes.

All employees are expected to implement and abide by La Roche’s policy of nondiscrimination and equal opportunity employment within their assigned work areas. Any violation of this policy by an employee of La Roche University may result in disciplinary action, including, when appropriate, discharge.

The Associate Vice President of Human Resources/Compliance Officer is assigned the overall responsibility for effective administration of this program throughout La Roche University. Individuals who believe that they may have experienced illegal discrimination should immediately report their complaint to the Associate Vice President of Human Resources/Compliance Officer.