Coordinator of High School Programs and Services

Texas Southmost College; Austin (TX); On-site; USD 52,000 - 78,000; Full time

Job summary

Texas Southmost College seeks a Coordinator of High School Programs and Services to oversee enrollment services for dual credit programs, including recruitment, admission and registration, and student transition activities. Supervises assigned staff.

The role requires coordinating with ISDs, developing calendars, and maintaining data accuracy in the CRM while supporting strategic enrollment goals. Frequent travel in the Rio Grande Valley is expected to assist program navigators and stakeholders.

Responsibilities

• Provides support to the Director of High School Programs college initiatives.
• Supervises various aspects of the enrollment process for dual credit programs, including high school relations, student admission and registration, and matriculation of dual credit students.
• Creates and maintains recruitment events and activities at local middle schools and high schools to promote dual credit programs.
• Oversees College Navigators’ daily operations and trains all College Navigators.
• Travels regularly throughout the Rio Grande Valley (RGV) service area to assist College Navigators and work with ISD Counselors.
• Coordinates with IT to facilitate updated reports for College Navigators and ensures records accuracy for reporting.

Job description

Job Summary

The Coordinator of High School Programs and Services coordinates the provision of enrollment services for dual credit programs, to include program recruitment, student admission and registration, and transition activities. Supervises assigned staff.

Essential Duties And Responsibilities

Provides support to the Director of High School Programs college initiatives. Supervises various aspects of the enrollment process for dual credit programs, including high school relations, student admission and registration, and matriculation of dual credit students at Texas Southmost College. Creates and maintains recruitment events and activities at local middle schools and high schools to promote dual credit programs to students and parents. Oversees College Navigators’ daily operations, including their assigned time at ISD’s. Trains and onboards all College Navigators. Holds semester trainings in preparation for registration dates each semester. Must be willing to travel regularly throughout the Rio Grande Valley (RGV) service area using reliable personal transportation to assist College Navigators and work in collaboration with ISD Counselors. Collaborates with the Office of Records to create all sections for dual programs, following the department’s procedures. Collaborates with partnering ISD’s to facilitate dual enrollment student applications and registration processes for College Navigator and adheres to registration, admissions and program policies and procedures as they relate to the dual enrollment programs and populations. Plans, supports, and/or executes partner engagement activities including tours, career exploration events, and camps, as required. Assists with the development, implementation, and monitoring of related policies and standard operating procedures in collaboration with the college Student Services department. Validates accuracy of data in the CRM System, runs reports, and identifies areas of improvement for the college transition team. Coordinates with IT to facilitate constant updated reports for College Navigators. Coordinates the College Navigators with the processing of admission documentation for dual credit students. Creates academic calendar with important dates to share with ISD. Creates communication plan for dual program students in Salesforce. Assists with the establishment of goals and objectives in support of the strategic plan for the Strategic Enrollment department. Assists in the budget development for the High School Programs and Services office. Assists in the development of the program outcomes for the High School Programs and Services office, monitors assessment of those outcomes, and develops plans of action for improvement based on the assessment of those outcomes. Maintains awareness of best practices, emerging trends, and new legislation relating to Admissions and Records department. Remains aware of and communicates changes in admissions standards, college placement tests, curriculum prerequisites, degree requirements, and restrictions and exceptions for transfer students. Maintains the integrity of the student database to ensure accuracy of records for local, state, and federal reporting; ensures compliance with requirements of external regulator and accrediting agencies. Assists in researching, analyzing, and resolving student disputes as they relate to records and registration. Assists with preparation and production of commencement and other college events, as assigned. Participates in the process for systematic review and evaluation per the institutional effectiveness model adopted by the college. Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite. Working hours may include evenings, holidays or weekends depending on deadline requirements and special events. Completes duties and responsibilities in compliance with college standards, policies and guidelines. Uses interpersonal skills and makes sound judgments to decide how duties and responsibilities are completed between coworkers, the supervisory chain, faculty, staff, students, and customers. Completes all required training and professional development sessions sponsored by Texas Southmost College. Supports the values and institutional goals as defined in the College’s Strategic Plan. Promotes positive morale and teamwork within the department and provides exceptional customer service to students, faculty, staff, and community. Serves on committees as appropriate and as appointed by supervisor. Performs other duties as assigned.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand. The employee is occasionally required to walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.