Coordinator of Community Services

BLH Nursing; Bowie (MD); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

Health Insurance with Vision andDental

Paid vacation and sick leave

Employer-paid training; laptop andCell

Annual performance bonus

Job summary

BLH Nursing is seeking a passionate Supports Planner/Case Manager to provide care coordination for community clients. You’ll assess needs, plan services, and act as the primary contact, with remote training and tools provided to support your role.

Responsibilities include telephonic coordination, home visits, and collaboration with Medicaid providers to ensure service delivery. Bachelor’s degree and strong communication skills are required.

Qualifications

• Bachelor’s degree in health/human services or related field.
• Strong written and verbal communication skills.
• Ability to research using computer and online sources.
• Proficiency in Microsoft Office, Excel, and PowerPoint.
• Ability to write routine reports and correspondence.
• Ability to communicate with individuals with varied cognitive abilities.

Responsibilities

• Assess clients’ needs, strengths, and support networks to determine goals.
• Serve as primary contact with clients and coordinate care.
• Conduct monthly phone calls and home visits; quarterly visits.
• Assist individuals transitioning from facilities to community settings.
• Coordinate meetings with individuals, families, and service providers.
• Maintain documentation in state LTSS system and agency records.
• Collaborate with Local Health Departments and MD Health to enroll clients in programs.

Skills

Communication

Oral & Written Skills

Research & Computer use

Microsoft Office

Report writing

Time management

Education

Bachelor’s degree

Tools

Microsoft Office

Excel

PowerPoint

Job description

Providing support and care coordination for individuals within the community is rewarding. If you have a passion for service and want to impact someone’s life, we are interested in speaking with you. Whether you are looking to expand your case management experience or enter the case management field, a career as Supports Planner/Case Manager will help you meet your goal.

Our Supports Planners/Case Managers perform tasks to assess clients’ needs, situations, strengths, and support networks to determine their goals. As a Supports Planner, you will serve as the primary point of contact with clients. Additionally, you will receive remote training and access to the tools and resources needed to perform your role functions. Your responsibility will include information gathering, monitoring plans of service, and completing telephonic care coordination with participants. The requirements listed below are representative of the knowledge, skills, and abilities required.

Benefits

• Competitive pay, including mileage reimbursement.
• Extensive benefits, including gym membership discounts at major gyms – including LA Fitness and Planet Fitness, recreational discounts across Maryland, paid vacation, and sick leave accrual – including paid holidays.
• Employer-paid training. Employer-provided laptop and cell phone, and printer upon request.
• Employment Security Offer Letter Agreement with annual performance-based bonus and pay raise.
• Health Insurance with Vision and Dental option.
• Employee Assistance Program.
• Paid Personal Time Off.
• Company Paid Holidays.
• Company Cell Phone, Laptop, and Printer upon request.

Responsibilities

• Assists individuals with intellectual/developmental disabilities and advocates on their behalf by assisting them with accessing community resources and other networks of services.
• Provides assistance to individuals with intellectual/developmental disabilities and their families in the development of a Person-Centered Plan in accordance with Maryland DDA COMMAR and agency policies.
• Conducts monthly phone calls and home visits to include quarterly visits to individuals.
• Assists individuals in transitioning from nursing facilities and other institutionalization facilities into a community setting with the appropriate support system in place.
• Facilitates and coordinates meetings with individuals and their families, as well as other relevant service providers.
• Maintains appropriate and accurate documentation of compliant files for individuals receiving DDA services and ensures appropriate assessment and documentation in the state of Maryland’s Long-Term Services and Supports (LTSS) system.
• Coordinates with Local Health Departments and the Maryland Department of Health and all external/internal partners to advocate and enroll individuals in eligible programs.
• Actively attends telephonic and in-person meetings as needed.
• Supports individuals by coordinating with Medicaid-approved providers to render appropriate service and monitoring the delivery of all approved services.
• Completes and meets agency training requirements in accordance with DDA regulations.
• Responds to all incident reports submitted by providers to ensure that the individual’s health and safety needs are addressed.

Qualifications

• The candidate will possess a Bachelor’s degree from a four-year college or university in health/human services or related fields (psychology, sociology, counseling, physical therapy, social work, and any relevant field).
• Must possess oral and written communication skills.
• Ability to conduct research on a computer and other sources.
• Ability to use Microsoft Office, Excel, and PowerPoint.
• Ability to write routine reports and correspondence.
• Ability to communicate effectively with individuals with varied cognitive abilities to establish professional relationships.
• Ability to read and interpret documents such as employment paperwork, assessment reports, and procedure manuals.
• Must possess a valid Maryland driver’s license and reliable transportation.
• Ability to work with little to no supervision, manage own schedule, prioritize, and perform multiple tasks effectively.

Additional Qualifications

• The ability to adapt to the organization policy and procedural changes.
• Commitment to uphold the core values and mission of Beatrice Loving Heart and its dedication to those we serve.
• Honesty and integrity in all aspects of day-to-day activities.