Coordinator of Community Education: Lead Lifelong Learning

Automatic Data Processing, Inc.; Carterville (IL); In loco; USD 40.000 - 50.000; Tempo pieno

Vantaggi offerti da questo lavoro

SURS retirement

Health, vision, and dental

Life insurance

Paid time off

Paid holidays

Tuition waiver

Logan Fitness

Library card

Employee discount

Descrizione del lavoro

John A. Logan College in Carterville, IL seeks a Coordinator of Community Education to plan, develop, and deliver noncredit learning opportunities that enrich lives, strengthen communities, and support workforce and personal development.

The role manages scheduling, registration, instructor and partner coordination, and program evaluation while collaborating with college departments and community partners to ensure programs are financially sustainable and aligned with the college's lifelong

Competenze

• Bachelor's degree in Business, Education, Organizational Leadership, Community Development, Workforce Development, or a related field.
• Minimum of two (2) years of professional experience in program coordination, education, community engagement, workforce development, event coordination, or a related field.
• Demonstrated experience coordinating multiple projects, schedules, activities, or events simultaneously.
• Strong communication, customer service, organizational, and technology skills.
• Valid Illinois driver's license and ability to travel locally as needed.

Mansioni

• Develop and maintain an annual schedule of Community Education offerings based on community needs and approved program priorities.
• Coordinate course logistics, including facilities, materials, instructor schedules, and program operations.
• Support or provide classroom and hands-on instruction when assigned.
• Ensure successful delivery of educational programs from planning through completion.
• Coordinate instructor onboarding, scheduling, documentation, and readiness through established College processes.
• Build and maintain productive relationships with instructors, businesses, community organizations, and external partners.
• Support collaborative initiatives that expand educational opportunities and community engagement.
• Coordinate course setup, registration, participant communications, and operational follow-up activities.
• Maintain accurate program information within Marketplace and other College systems.
• Provide exceptional customer service and support to participants and instructors throughout the program lifecycle.
• Resolve routine questions and issues in a professional and timely manner.
• Track enrollment trends, participation levels, participant feedback, and program outcomes.
• Analyze operational and financial data to identify opportunities for program enhancement.
• Prepare reports and recommendations that support future planning and decision-making.
• Assist with monitoring program budgets and resource utilization.
• Work collaboratively with College departments to ensure effective program delivery.
• Maintain compliance with College policies, procedures, and operational guidelines.
• Contribute to a culture of service, accountability, and continuous improvement.

Conoscenze

Communication skills

Organizational skills

Customer service

Technology proficiency

Project coordination

Driver's license

Formazione

Bachelor's degree in Business, Education, Organizational Leadership, Community Development, Workforce Development, or related field

Master's degree (preferred)

Strumenti

Registration systems

Course management software

Marketplace

CRM

Descrizione del lavoro

John A. Logan College in Carterville, IL seeks a Coordinator of Community Education to plan, develop, and deliver noncredit learning opportunities that enrich lives, strengthen communities, and support workforce and personal development.

The role manages scheduling, registration, instructor and partner coordination, and program evaluation while collaborating with college departments and community partners to ensure programs are financially sustainable and aligned with the college's lifelong