Coordinator of Civic Engagement and Service Learning

Coppin-State-University; Baltimore (MD); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Retirement plan contributions

Paid leave and federal holidays

Job summary

Coppin State University is hiring a Coordinator of Civic Engagement and Service Learning to connect academic learning with community-based experiences. You will manage service-learning programs, recruit and train students, and collaborate with faculty to integrate service into coursework.

The role emphasizes partnership development with nonprofits, tracking engagement hours, and assuring program quality and alignment with accreditation standards.

Qualifications

• Bachelor's degree in social work, education, public administration, nonprofit management, higher education, or closely related field.
• Master’s degree preferred.
• 2–4 years of professional experience in civic engagement or service-learning in higher education.
• Experience coordinating volunteers and managing community partnerships.
• Experience with diverse student populations.

Responsibilities

• Coordinate civic engagement and service-learning opportunities for undergraduate students, including volunteer placements, community-based projects, and campus service initiatives.
• Recruit, train, and support students participating in community engagement activities.
• Plan and facilitate service days, community events, and civic engagement programming throughout the academic year.
• Maintain participation records and track student engagement hours for reporting, recognition, and assessment purposes.
• Collaborate with faculty to integrate service-learning components into academic courses across disciplines.
• Provide logistical and pedagogical support for faculty developing or revising service-learning syllabi, assignments, and reflection activities.
• Assist in developing workshops and training sessions on best practices in service-learning and community-based teaching.
• Support assessment of service-learning outcomes related to student learning, civic development, and community impact.
• Establish and maintain relationships with nonprofit organizations, schools, and community agencies to identify appropriate and meaningful service placements for students.
• Coordinate community partner onboarding, agreements, and communication to ensure mutual expectations and compliance with university policies.
• Conduct periodic site visits and evaluations to ensure quality placements and student safety.
• Maintain accurate records of community partnerships, memoranda of understanding, risk documentation, and student participation.
• Assist in preparing reports and data summaries related to civic engagement participation, outcomes, and institutional reporting requirements.
• Support marketing and outreach efforts to promote civic engagement opportunities through campus communication channels, social media, and events.
• Participate in Office of Experiential Learning initiatives, campus events, and assessment activities.

Skills

Project management

Stakeholder engagement

Data collection & reporting

Communication & facilitation

Education

Bachelor's degree (social work/education/public administration/nonprofit management/higher education)

Master’s degree preferred

Tools

Microsoft Office Suite

Student engagement platforms

Job description

Job Posting:JR102101 Coordinator of Civic Engagement and Service Learning (Open)Department:Student Affairs , PMPosition Type:RegularOpen Date:10-29-2026Close Date:11-19-2026$60,000.00 AnnuallyJob Description:The Coordinator of Civic Engagement and Service Learning supports the development, coordination, and assessment of civic engagement and service-learning initiatives that connect academic learning with community-based experiences. This position collaborates with faculty, students, and community partners to implement high-impact practices that foster civic responsibility, community impact, and student success.The Coordinator manages day-to-day operations of service-learning programs, coordinates community partnerships, supports faculty integrating service into coursework, and ensures that civic engagement opportunities are accessible, well-documented, and aligned with institutional priorities and accreditation expectations.Responsibilities:Coordinate civic engagement and service-learning opportunities for undergraduate students, including volunteer placements, community-based projects, and campus service initiatives.Recruit, train, and support students participating in community engagement activities.Plan and facilitate service days, community events, and civic engagement programming throughout the academic year.Maintain participation records and track student engagement hours for reporting, recognition, and assessment purposes.Collaborate with faculty to integrate service-learning components into academic courses across disciplines.Provide logistical and pedagogical support for faculty developing or revising service-learning syllabi, assignments, and reflection activities.Assist in developing workshops and training sessions on best practices in service-learning and community-based teaching.Support assessment of service-learning outcomes related to student learning, civic development, and community impact.Establish and maintain relationships with nonprofit organizations, schools, and community agencies to identify appropriate and meaningful service placements for students.Coordinate community partner onboarding, agreements, and communication to ensure mutual expectations and compliance with university policies.Conduct periodic site visits and evaluations to ensure quality placements and student safety.Maintain accurate records of community partnerships, memoranda of understanding, risk documentation, and student participation.Assist in preparing reports and data summaries related to civic engagement participation, outcomes, and institutional reporting requirements.Support marketing and outreach efforts to promote civic engagement opportunities through campus communication channels, social media, and events.Participate in Office of Experiential Learning initiatives, campus events, and assessment activities.Other duties as assigned.Minimum Qualifications:EDUCATIONBachelor’s degree in social work, education, public administration, nonprofit management, higher education, or a closely related field required.Master’s degree in a related field preferred.EXPERIENCEMinimum of two to four years of professional experience in civic engagement, community outreach, nonprofit programming, or service-learning in a higher education or community-based setting.Experience coordinating volunteers, managing community partnerships, or supporting experiential learning initiatives is strongly preferred.Experience working with diverse and underrepresented student populations is desirable.KNOWLEDGE, SKILLS, AND ABILITIESKnowledge of service-learning pedagogy, community engagement models, and high-impact educational practices.Understanding of issues related to community partnership ethics, reciprocity, and asset-based community development.Strong organizational and project management skills with the ability to coordinate multiple programs and events simultaneously.Excellent interpersonal and relationship-building skills with the ability to work effectively with students, faculty, and community stakeholders.Ability to communicate clearly in writing and verbally, including presentations, training sessions, and reports.Ability to collect, analyze, and present participation and outcome data to support assessment and program improvement.Demonstrated commitment to diversity, equity, inclusion, and community empowerment.Proficiency in Microsoft Office Suite and student engagement or volunteer management platforms.Conditions of Employment:Occasional evening and weekend academic advising and/or retention activities required.Occasional travel required for retention initiatives and professional development.Ability to lift and carry small parcels, packages, and other items as needed for outreach to student events.Additional Job Information:BENEFITS SUMMARYCoppin State University offers a competitive benefits package to include health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave and federal holidays for all regular employees. Please see the link below to view the benefits that Coppin State University has to offer.https://www.coppin.edu/benefitsE-VERIFY STATEMENTThis agency participates in the E-Verify system for verification of citizenship and employment authorization.Coppin State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, genetic information, marital status, pregnancy, age, disability status or veteran status. View the EEOC Know Your Rights poster for more information regarding your rights under the law.If you experience difficulties utilizing the online application system or you require reasonable accommodations during any part of the pre-employment process, please contact Human Resources at [e-mail]. Please note that only inquiries regarding a request for reasonable accommodation or system issues will be responded to when contacting this e-mail account. Reasonable accommodation will be considered on a case-by-case basis.About UsCoppin State University is a fully accredited institution and a member of the University System of Maryland. Founded in 1900, Coppin, a Historically Black Institution in a dynamic urban setting, serves a multi-generational student population and provides education opportunities while promoting lifelong learning. The university fosters leadership, social responsibility, civic and community engagement, cultural diversity and inclusion, and economic development. Coppin offers 36 Bachelor's, 13 Master's degree programs and 1 Doctoral degree program.