Coordinator, Membership, Marketing & Strategic Programs

Information Technology Industry Council (ITI); Washington (District of Columbia); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Life insurance

Disability insurance

Commuting allowance

Professional development reimbursement

Paid time off

Job summary

Information Technology Industry Council (ITI) seeks a Coordinator, Public Affairs in Washington, DC to support ITI’s membership, marketing, strategic programs, and stakeholder engagement, working with program and membership leads and backing the Executive Vice President, Public Affairs.

The role involves coordinating events, maintaining records for member companies and audiences, assisting with communications and outreach, and helping track engagement across meetings and programs.

Qualifications

• Bachelor’s degree in marketing, communications, business administration, event management, public relations, public policy, or related field (or equivalent).
• 1–3 years of relevant professional experience in membership, marketing, events, programs, association management, stakeholder engagement, or related field.
• Strong organizational, project management, and administrative skills.
• Strong written and verbal communication skills with proofreading and attention to detail.
• Experience or familiarity with databases, CRM systems, email marketing platforms, contact management tools, or event registration systems is preferred.
• Interest in association management, membership, marketing, events, stakeholder engagement, technology policy, or public affairs.
• Ability to work effectively with senior executives, member representatives, vendors, speakers, policymakers, and other stakeholders.
• Proficiency with Microsoft Office, especially Outlook, Word, Excel, and PowerPoint, and comfort learning new tech platforms.

Responsibilities

• Support the Vice President, Membership and Vice President, Strategic Programs and Engagements in executing ITI’s membership, marketing, events, and external programming priorities.
• Maintain accurate records for ITI member companies and related audiences.
• Manage stakeholder databases, distribution lists, and outreach lists in coordination with teams.
• Support member onboarding, renewals, engagement, and outreach with communications materials and lists.
• Help track member engagement across meetings, policy activities, and events.
• Assist with email marketing and audience outreach for programs and events.
• Support development and distribution of marketing materials for events, sponsorships, and initiatives.
• Coordinate logistics for ITI events, meetings, roundtables, including invitations, registration, venues, vendors, and on-site/virtual execution.
• Assist with speaker outreach, briefing materials, scheduling, and follow-up.
• Prepare agendas, briefing materials, presentations, attendee lists, and run-of-show documents.
• Support post-event follow-up, attendance tracking, and lessons learned.
• Assist with sponsorship and partnership administration, tracking deliverables and sponsor experiences.
• Coordinate with communications/digital teams on promotion of programs and audience-building.
• Serve as backup coordinator to EVP, Public Affairs, including scheduling and materials prep.
• Support team-wide Public Affairs meetings and cross-functional coordination.
• Identify ways to improve administrative processes, data management, and event workflows.
• Perform other duties including administrative and project coordination support.

Skills

Organization

Communication

Event coordination

CRM systems

MS Office

Education

Bachelor’s degree in Marketing/Communications/Business Administration

Tools

CRM systems

Email marketing platforms

Event registration systems

Job description

Coordinator, Public Affairs

Membership, Marketing & Strategic Programs

About the role: As a Coordinator on ITI’s Public Affairs team, you will support ITI’s membership, marketing, strategic programs, and stakeholder engagement activities, working closely with the programs and membership leads. You will also serve as the backup Coordinator providing administrative and organizational support to the Executive Vice President, Public Affairs.

Your Responsibilities:

• Support the Vice President, Membership and Vice President, Strategic Programs and Engagements in executing ITI’s membership, marketing, events, and external programming priorities.
• Maintain accurate and up-to-date records for ITI member companies, member company representatives, prospective members, partners, policymakers, industry stakeholders, and other key external audiences.
• Manage and regularly update stakeholder databases, distribution lists, event invitation lists, and segmented outreach lists in coordination with the membership, communications, policy, and programs teams.
• Support member onboarding, renewals, engagement, and outreach by preparing communications, materials, contact lists, reports, and follow-up.
• Help track member engagement across ITI meetings, policy activities, events, programs, and other organizational touchpoints.
• Assist with email marketing and audience outreach for ITI programs, events, membership activities, and other initiatives, including list preparation, segmentation, distribution, and basic performance tracking.
• Support development and distribution of marketing and promotional materials for events, programs, membership initiatives, sponsorships, and other external activities.
• Coordinate logistics for ITI and ITI Institute events, programs, meetings, roundtables, and other engagements, including invitations, registration, speakers, venues, vendors, catering, materials, audiovisual needs, and on-site or virtual execution.
• Assist with speaker and participant outreach, confirmation, briefing materials, scheduling, and follow-up.
• Prepare agendas, briefing materials, presentations, attendee lists, run-of-show documents, meeting materials, and other program and event collateral.
• Support post-event and post-program follow-up, including thank-you communications, attendance and engagement tracking, contact updates, and lessons learned.
• Assist with sponsorship and partnership administration, including maintaining prospect and sponsor information, tracking deliverables, coordinating materials, and supporting sponsor experiences.
• Coordinate closely with the communications and digital team on promotion of programs, events, membership activities, and other audience-development efforts.
• Serves as the backup coordinator supporting the Executive Vice President, Public Affairs, including scheduling and meeting coordination, preparation of materials, tracking action items, and supporting cross-functional Public Affairs priorities.
• Support team-wide Public Affairs meetings, planning activities, internal coordination, and follow-up.
• Help identify and implement ways to improve Public Affairs administrative processes, data management, event workflows, and stakeholder coordination.
• Perform other duties, including administrative and project coordination support, as assigned.

Qualifications

• Bachelor’s degree in marketing, communications, business administration, event management, public relations, public policy, or a related field, or an equivalent combination of education and experience.
• 1–3 years of relevant professional experience in membership, marketing, events, programs, association management, stakeholder engagement, or a related field. Relevant internships or comparable experience may be considered.
• Strong organizational, project management, and administrative skills.
• Strong written and verbal communication skills, including proofreading and attention to detail.
• Experience or familiarity with databases, CRM systems, email marketing platforms, contact management tools, or event registration systems is preferred.
• Interest in association management, membership, marketing, events, stakeholder engagement, technology policy, or public affairs.
• Ability to work effectively with senior executives, member company representatives, vendors, speakers, policymakers, and other external stakeholders.
• Proficiency with Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint, and comfort learning new technology platforms.

Your Intangibles:

• Highly organized self-starter who takes ownership and follows through.
• Strong attention to detail, accuracy, and deadlines.
• Service-oriented professional who enjoys helping teams, members, and stakeholders have a positive experience.
• Strong interpersonal skills, emotional intelligence, diplomacy, and discretion.
• Ability to anticipate needs and identify practical solutions.
• Comfortable managing multiple projects, events, requests, and priorities simultaneously.
• Collaborative team player who works effectively across functions and levels of seniority.
• Professional, reliable, responsive, and comfortable handling confidential information.
• Ability to work effectively in a fast-paced advocacy and membership organization.
• Interest in technology, innovation, public policy, and the role of associations in bringing together industry and government.

Pay range:

$55,000 – 60,000

Benefits:

• Health, dental, vision insurance
• Retirement plan
• Life and disability insurance
• Commuting allowance
• Tuition and Professional Development Reimbursement
• Paid time off and holidays

ITI is an Equal Employment Opportunity employer.