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Sutter Health is seeking a remote-based Eligibility Specialist to verify patient eligibility, coordinate benefits, and determine if prior authorizations are needed within the Northern California footprint. The role involves documenting approvals in the EMR and responding to patient inquiries within turnaround standards.
Requires a HS diploma or GED and about 1 year of relevant experience, with proficiency in medical terminology and CPT/HCPCS/ICD-9 coding, plus Microsoft Office proficiency.
We are so glad you are interested in joining Sutter Health!
Organization: SHSO-Sutter Health System Office-Valley
*This position is available to work from home from within the Sutter Health Northern California footprint. Responsible for performing the appropriate processes to verify patient eligibility, coordinate benefits, ensure insurance coverage, and determine if prior authorization is needed for said order. If needed, obtains authorization and documents in the patient electronic medical record. Facilitates responses to patient inquiries regarding authorizations within turnaround standards.
HS Diploma or GED
1 year recent relevant experience.
Medical terminology, Current Procedural Terminology (CPT)/Healthcare Common Procedure Coding System (HCPCS)/International Classification of Diseases (ICD)-9 coding knowledge.
Knowledge of medical terminology/anatomy.
Ability to exercise discretion and make independent judgments, seeking review when decisions represent significant departure from established guidelines.
Knowledge of Microsoft Office programs including Excel, Word or similar programs.
Ability to maintain composure during challenging interpersonal interactions.
Active listening skills; including interpersonal skills and telephone communication.
Organizational skills with attention to detail and follow-up.
Job Shift:Days
Schedule:Full Time
Shift Hours:8
Days of the Week:Monday - Friday
Weekend Requirements:None
Weekly Hours:40
Employee Status:Regular
Benefits:Yes
Unions:No
Position Status:Non-Exempt
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.
Pay Range is $28.75 to $40.24 / hourThe posted pay range is based on the position's primary work location. Candidates who reside and work outside of that location may be subject to a different pay range based on their work location. Candidate starting salaries consider multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.