Coordinator, Integrated Communications

Shiseido; New York (NY); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time Off

401K with 6% Company Match

Tuition Reimbursement

Job summary

Shiseido Americas, a subsidiary of Shiseido Company Limited, is seeking a motivated Integrated Communications professional to support influencer relations, PR, social content, and events. The role reports to the Manager of Integrated Communications PR & Influencer and requires a passion for beauty and luxury with strong organizational skills.

You will collaborate across influencer seeding, press materials, media outreach, and events, contributing to a high-end, culturally aware brand experience

Qualifications

• Bachelor's degree in Communications, PR, Advertising, Marketing, or related field required.
• 1–3 years of experience in public relations, influencer marketing, communications, events, or related fields preferred.
• Experience in beauty, luxury, fashion or lifestyle is strongly preferred.

Responsibilities

• Coordinate influencer gifting and product seeding programs, including allocations, shipping, inventory, and delivery management.
• Research and maintain influencer databases; support reporting and campaign recaps with performance metrics and EMV.
• Coordinate media outreach logistics for product launches and press opportunities; monitor media coverage and create reports.

Skills

Public relations

Influencer marketing

Communications

Events

Social media

Education

Bachelor's degree in Communications/PR/Marketing

Tools

Microsoft Office

Influencer platforms

Reporting tools

Job description

Your Dreams, Our Future. Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Your Dreams, Our Future. Join the dynamic and diverse team at Shiseido Americas, a subsidiary of the world-renowned Shiseido Company Limited. Be a part of a portfolio of prestige beauty brands which includes Clé de Peau Beauté, Drunk Elephant, Dr. Dennis Gross Skincare, NARS, SHISEIDO and several prestige fragrance brands including Issey Miyake, Narciso Rodriguez and Tory Burch. At Shiseido Americas we value and celebrate human diversity, with a rich tapestry of employees from all backgrounds and experiences.

Headquartered in New York City with US offices and facilities located in New Jersey, Ohio, Texas and Florida, Shiseido Americas employs over 2,000 individuals in the US, Canada, and Latin America. Shiseido Americas is a hub of talent and innovation. Be inspired by the array of skills, knowledge, and integrity of your colleagues, and join our driving force as Shiseido continues its pursuit of beauty innovations for a better world.

At Shiseido Americas, we focus on our people. We strive to foster a collaborative workplace culture where creative thinking, inclusivity and unique diverse perspectives are celebrated in order to drive success for both our employees and the company as a whole. By prioritizing our team and promoting an open-minded environment, we push the boundaries of what's possible and bring new ideas to life.

Job Summary

As part of the US Integrated Communications team, this position is responsible for supporting the execution of public relations, influencer engagement, social content, and experiential initiatives for Clé de Peau Beauté & SHISEIDO. This role is responsible for managing critical day-to-day operations including influencer seeding programs, reporting, social content coordination, event support, and administration.

The ideal candidate is highly organized, detail-oriented, and passionate about beauty, fashion, luxury and culture. She/he possesses exceptional interpersonal and communication skills, a strong eye for luxury aesthetics, and thrive in a fast-paced environment where managing multiple priorities with accuracy and professionalism is essential.

The role reports directly to the Manager of Integrated Communications PR & Influencer.

What You Will Do

Influencer Relations & Seeding

• You will coordinate and execute influencer gifting and product seeding programs, including product allocations, shipment logistics, inventory tracking, and delivery management.
• You will research, vet, and maintain databases of influencers, creators, tastemakers, and industry contacts for future partnership opportunities.
• You will support influencer reporting and campaign recaps through ongoing tracking of performance metrics, earned media value (EMV), impressions, engagement, and social impact.
• You will maintain influencer contact lists, product requests, and seeding calendars with a high degree of accuracy and organization.
• You will assist in developing and nurturing relationships with brand advocates through ongoing communication and product education.
• You will leverage Influencer Measurement Tools regularly to evaluate performance and work closely with the team to deliver data-driven results.

Public Relations & Communications

• You will support the development of press materials, including fact sheets, media alerts, Q&As, briefing documents, launch materials, and press kits.
• You will coordinate logistics for media outreach, product launches, and press opportunities.
• You will coordinate vendor relationships to create mailing materials for both product launches and ongoing brand campaigns as needed.
• You will monitor and track media coverage utilizing measurement and reporting platforms.
• You will compile weekly, monthly, and ad-hoc reports highlighting coverage, campaign performance, competitive activity, and key industry trends.
• You will stay informed on evolving beauty, luxury, fashion, lifestyle, and cultural trends to support the team with timely insights and recommendations.

Social Media Support

• You will coordinate the distribution and organization of content received from Global for local market implementation.
• You will maintain content libraries, asset trackers, and reporting documents.
• You will support social and influencer content initiatives by monitoring trends, creator content, and platform best practices.

Events & Experiences

• You will support the planning and execution of media, influencer, consumer, and retail events.
• You will assist with guest list management, invitations, gifting, staffing coordination, onsite logistics, and event recaps.
• You will support with event production and acts as liaison with agencies to ensure seamless event execution.
• You will represent the brands professionally during events, maintaining the elevated standards expected of luxury experiences.

Administrative & Operational Management

• You will manage all departmental administrative responsibilities, including invoice processing, purchase orders, budget tracking, vendor onboarding, and payment coordination.
• You will oversee the organization and maintenance of the PR Closet, product inventory, and department supplies.
• You will process product orders and maintain inventory records to support media, influencer, event, and marketing initiatives.
• You will maintain accurate trackers for budgets, estimates, monthly billing, seeding programs, and campaign activities.
• You will provide general administrative support to the Integrated Communications team as needed.

Who You Are

• You have a bachelor’s degree in Communications, PR, Advertising, Marketing, or related field.
• You have 1-3 years of experience in public relations, influencer marketing, communications, events, or related fields. Relevant internships will be considered.
• You have previous experience within beauty, luxury, fashion or lifestyle is strongly preferred.
• You have passion for beauty, luxury, fashion, culture, and the influencer landscape.
• You have a strong understanding of luxury brand standards and an eye for elevated consumer experiences and aesthetics.
• You have exceptional organizational skills with meticulous attention to detail and follow-through.
• You have excellent written, verbal, and interpersonal communication skills.
• You have strong relationship-building skills and a collaborative, team-first mindset.
• You can manage multiple projects simultaneously while maintaining accuracy and meeting deadlines.
• You are resourceful, adaptable, and comfortable working in a fast-paced environment with evolving priorities.
• You have strong analytical skills with the ability to interpret and report on campaign and social performance metrics.
• You have a positive attitude, intellectual curiosity, and eagerness to learn and grow within a dynamic communications organization.
• You are proficient in Microsoft Office Suite (Word, Excel, PowerPoint), media databases, influencer marketing platforms, and reporting tools.

Preferred Qualifications

• You have knowledge of influencer measurement and media monitoring platforms.
• You have familiarity with beauty editors, creators, and digital culture.
• You have experience supporting luxury events, influencer activations, or PR programs.

What We Can Offer You

At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people's futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

• Medical, Dental, & Vision Insurance
• Life and Disability Insurance
• Paid Time Off
• Paid Volunteer Days
• Paid Company Holidays
• Paid Parental Leave
• 401K with 6% Company Match
• Talent Development & Learning Programs
• Internal & International Mobility
• Product Discounts & Annual Gratis
• Employee Led Affinity Groups
• Tuition Reimbursement

The base pay for this position may vary based on geographic location. Actual base pay offered will be based on several factors including job-specific knowledge, education, skills, and depth of experience. In addition to base pay, we may offer additional forms of compensation as components of a total compensation package, including participation in our bonus program which features the ability to overachieve, in addition to a full range of competitive benefits.

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law