Coordinator II, Instructional Design

Tarrant County College; Fort Worth (TX); On-site; USD 70,000 - 88,000; Full time

Job summary

Tarrant County College is seeking a Coordinator II, Instructional Design to provide advanced operational and technical support for the Instructional Design department and strategic initiatives within Academic Affairs. The role emphasizes analytics, SOPs, and cross-team collaboration to advance continuous improvement.

The position requires a Master’s degree and 3+ years of related experience, with strong knowledge of LMS, instructional design technologies, and data reporting.

Qualifications

• Master’s degree required.
• Three (3) years’ working experience related to the Essential Performance Requirements.

Responsibilities

• Supports the Instructional Design department by leading complex projects and coordinating departmental functions to drive continuous improvement.
• Communicates complex information clearly to support collaborative decision-making and efficient workflow across teams.
• Collects, analyzes, and synthesizes institutional data related to faculty online certification status to inform planning and decisions.
• Manages projects, tracks progress, and produces data-driven reports for college operations.
• Designs and maintains dashboards that visualize department and campus needs for online teaching and learning.
• Develops, documents, and maintains standard operating procedures (SOPs).
• Monitors team communications and email/help tickets to ensure timely responses.
• Coordinates procurement for educational technology tools, including renewals and vendor communications.

Skills

Instructional design

LMS knowledge

Data reporting

Dashboard development

Project management

Collaboration

Analytical skills

Communication

MS Office

Education

Master’s degree

Tools

Smartsheet

Job description

Title: Coordinator II, Instructional Design

Department: CN Instructional Design

Campus Location: Connect Campus

Employee Classification: APT - Administrative

Position Type: FT - Regular

Grant Funded: No

Pay Frequency: Monthly

Compensation Details: Starting Pay - $70,400

Work Hours: Monday - Friday 8:00am - 5:00pm

Remote Eligible: This position is not eligible for remotework

Job Summary:

This role is responsible for providing advanced operational andtechnical support for the daily operations of the InstructionalDesign department and supporting strategic initiatives of theAcademic Affairs division and the assigned campus. The positionexecutes complex administrative and technical functions and ensurescompliance with institutional policies and campus standards. Therole requires strong analytical, operational, and collaborativecapabilities to advance departmental effectiveness and continuousimprovement initiatives.

Primary Duties and Responsibilities:

Essential Performance Requirements

• Supports the Instructional Design department in leading complexprojects, supporting the hiring process, and coordinatingdepartmental functions that drive continuous improvement for theteam
• Communicates complex information clearly and persuasively tosupport collaborative decision-making and ensure efficient workflowacross teams
• Collects, analyzes, and synthesizes institutional research datarelated to faculty online certification status to informdepartmental planning and support evidence-based decisionmaking
• Manages projects, tracks progress, and produces data-drivenreports for college operations
• Designs and maintains dynamic dashboards that visualizedepartmental and campus-wide needs related to online teaching andlearning
• Develops, documents, and maintains standard operating procedures(SOPs)
• Monitors and manages team communications, including the sharedemail account(s) and incoming help tickets, to ensure timely andaccurate responses
• Coordinates software and hardware procurement processes foreducational technology tools, including acquisitions, renewals,vendor communications, and compliance alignment to supportinstructional design needs
• Applies professional strengths as a team participant in variousprojects and priorities related to compliance, teaching andlearning scholarship, faculty professional development andcoaching, multimedia development, or online course design

Service Excellence

• Attends the workplace regularly, reports to work punctually, andfollows a work schedule to keep up with the demands of theworksite
• Completes all required training and professional developmentsessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of theCollege

Supervision

Works under the supervision of the assigned department leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of thevarious types of work that may be performed. The omission ofspecific statements of duties does not exclude them from theposition if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employmentagreement between the employer and employee and is subject tochange by the employer as the needs of the employer andrequirements of the job change.

Required Minimum Qualifications:

• Master’s degree
• Three (3) years’ working experience related to the EssentialPerformance Requirements

Preferred Qualifications:

• At least one (1) year’s working experience in a college oruniversity setting related to the Essential PerformanceRequirements
• At least one (1) year’s working experience creating and managingworkflows and projects in Smartsheet
• At least one (1) year’s working experience managing projects thatrequired planning, execution, and monitoring of outcomes

Knowledge, Skills and Abilities:

• Knowledge of instructional design technologies, learningmanagement systems, and project management tools
• Knowledge of data reporting, dashboard development, andanalytical techniques used to support operationaldecision-making
• Skilled in excellent customer service and interpersonalrelationships, including strong listening, verbal, and writtencommunication
• Skilled in using computer applications and enterprise systems,including word processing, spreadsheet, presentation, and reportingsoftware
• Ability to effectively collect, organize, analyze, and reportdata to support effective decision-making and departmentaloperations
• Ability to work effectively in a collaborative environment withfaculty, staff, and leadership to advance strategic initiatives andcontinuous improvement efforts
• Ability to think critically to effectively solve and communicateproblems in a fast-paced environment where the demands for work arevaried and unpredictable in scope and volume
• Ability to perform and prioritize multiple projects and tasksseamlessly and accurately while effectively managing time, meetingdeadlines, and supporting departmental objectives

Physical Demands and Work Environment:

Physical Demands

The physical demands described here are representative of thosethat must be met by an employee to successfully perform theessential functions of this job. While performing the duties ofthis job, the employee is frequently required to sit; use hands tofinger, handle, or feel objects, tools, or controls; reach withhands and arms; and talk or hear. The employee is occasionallyrequired to stand, walk, and climb or balance. The employee mustoccasionally lift and/or move up to 10 pounds unassisted, or up to25 pounds with the assistance of other employees or equipment asappropriate. Specific vision abilities required by this job includeclose vision, distance vision, color vision, peripheral vision,depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here arerepresentative of those an employee encounters while performing theessential functions of this job. While performing the duties ofthis job, the employee occasionally works near moving mechanicalparts and is occasionally exposed to risk of electrical shock. Thenoise level in the work environment is usually quiet.

Accommodation/EEO Statement:

Tarrant County College is committed to providing equal access toits employment process. Reasonable accommodations are available toqualified applicants who need an accommodation to participate inthe application, interview, assessment, or selection process. Torequest an accommodation, contact The Office of Human Resources viaemail at [e-mail].