Coordinator, Human Resources

Bain & Company; Chicago (IL); Hybrid; USD 58,000 - 70,000; Full time

Benefits offered by this job

Hybrid work model

Excellent benefits

Paid time off

401(k) matching

Job summary

Bain & Company seeks a Coordinator, Human Resources in Chicago to be the primary contact for assigned employee cohorts and provide HR and administrative support across consulting and business functions. Strong service orientation, detail focus, and clear written and verbal communication are essential to thrive in this role.

You will work with HR Operations, Benefits, Immigration, and local operations teams to ensure smooth onboarding, data integrity, and compliant processes.

Qualifications

• 2–3 years of professional experience in a professional services or fast-paced environment.
• Meticulous attention to detail.
• Strong customer service and communication abilities.

Responsibilities

• You’ll serve as the primary point of contact for assigned cohorts, providing guidance on policies and timelines.
• Coordinate with Program Management and supervisor on performance management logistics.
• Support compensation and tenure processes including data reviews, bonus calculations, and inquiries.
• Execute departure and transition processes including exit interviews.
• Maintain accurate employee data in Workday and other systems; run reports for audits.
• Coordinate onboarding logistics and Day 1 introductions for Chicago employees.
• Assist with I-9 records management and visa/immigration updates as needed.

Skills

Customer service

Attention to detail

Organization

Written communication

Verbal communication

Critical thinking

Problem solving

Education

Bachelor’s degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Workday

Job description

We are proud to be consistently recognized as one of the world’s best places to work. We are currently the #1 ranked consulting firm on Glassdoor’s Best Places to Work list and have maintained a spot in the top four on Glassdoor’s list since its founding in 2009.

Extraordinary teams are at the heart of our business strategy, but these don’t happen by chance. They require intentional focus on bringing together a broad set of backgrounds, cultures, experiences, perspectives, and skills in a supportive and inclusive work environment. We hire people with exceptional talent and create an environment in which every individual can thrive professionally and personally.

WHO YOU’LL WORK WITH

You’ll work with the broader Chicago Human Resources and Program Management teams, as well as local operations teams. With guidance from your supervisor, you’ll also work with regional centers of excellence, including HR Operations, Benefits, and Immigration.

WHERE YOU’LL FIT WITHIN THE TEAM

As the Coordinator, Human Resources in our Chicago office, you’ll serve as the primary point of contact for assigned employee cohorts and provide general HR and administrative support for our consulting and business function populations. Strong customer service, attention to detail, organization, and thoughtful written and verbal communication are essential to the role.

WHAT YOU’LL DO

Cohort-specific responsibilities

• You’ll currently support first-year Associate Consultants and select populations of functional professionals.
• Serve as a primary point of contact for assigned cohorts, providing guidance on policies, options, timelines, and next steps, and escalating more complex matters as appropriate
• Partner closely with Program Management and supervisor to support aspects of performance management including first cycle review and coordination of process logistics
• Support compensation and tenure processes for assigned populations, including regular data review/audits, bonus calculations, and employee inquiries, with oversight from supervisor; coordinate with the regional Compensation team as appropriate
• Execute departure and transition processes including employee consultations and exit interviews

Operational responsibilities

You’ll own HR administrative tasks that support core programs across the employee lifecycle, including transfers, externships, leaves of absence, and other employee movement activities, working closely with the HR Operations center of excellence.

• Maintain accurate employee data and documentation in Workday and other internal systems and trackers; run reports and audit data to ensure accuracy
• Coordinate new hire pre-start communications and onboarding logistics for all Chicago employees, liaising with supervisors and other relevant stakeholders to ensure a positive Day 1 and smooth introduction to Bain
• Assist with I-9 records management and compliance with support from supervisor; ensure accurate and timely completion of I-9 and E-Verify requirements for new hires/rehires; assist with visa/immigration updates as needed
• Execute agreements and memos for HR programs across the employee lifecycle and coordinate with the HR Operations team for all necessary entries in Workday
• Execute offboarding processes including generating and tracking departure documentation and coordinating with internal stakeholders
• Monitor and respond to inquiries in the Chicago HR inbox, flagging to teammates as needed
• Oversee welcome gift and anniversary awards processes with limited support from supervisor; collaborate with People Analytics to calculate service anniversary dates; coordinate ordering, communications, and distribution of gifts
• Assist with HR data and reporting requests from local teams as appropriate

Additional responsibilities

• Collaborate with cross-functional teams (e.g., Office Services, Recruiting, Benefits, Immigration & Mobility, and HR Operations) to ensure accurate, timely, and consistent execution of HR activities
• Support team process improvement efforts and special projects as assigned or as opportunities arise
• Support teammates and local teams during periods of peak workload or coverage needs
• Contribute to office connectedness and people-focused initiatives and activities

ABOUT YOU

• 2-3 years of professional experience, ideally within a professional services or fast-paced, client-focused environment
• Meticulous attention to detail required
• Proven critical thinking and problem-solving skills
• Ability to prioritize, meet deadlines and juggle multiple tasks simultaneouslyStrong customer service, organizational, interpersonal and communication skills
• Exemplary professionalism, acts as a role model of Bain’s operating principles
• Ability to handle sensitive and confidential information with discretion, professionalism, and integrity
• Ability to work independently as needed
• Continuous improvement mindset and willingness to learn and evolve

Preferred qualifications

• Bachelor’s degree preferred or an equivalent combination of education, training and/or relevant experience
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook; experience with Workday or similar HRIS platforms is a plus

Working model: This role follows a hybrid model, requiring in-office presence at least 3 days per week.

U.S. COMPENSATION INFORMATION

Compensation for this role includes base salary, annual discretionary performance bonus, 401(k) plan with an annual employer contribution based on years of service and Bain’s best in class benefits package (details listed below).

Some local governments in the United States require a good-faith, reasonable salary range to be included in job postings for open roles. The estimated annualized compensation for this role is as follows:

• In Illinois, the good-faith, reasonable annualized full-time salary range for this role is between $58,000 - $69,750. Placement within this range will vary based on several factors including, but not limited to experience, education, licensure/certifications, training and skill level.
• Annual discretionary performance bonus
• This role may also be eligible for other elements of discretionary compensation
• 4.5% 401(k) company contribution, which increases after 3 years of service and is 100% vested upon start date

Bain & Company's comprehensive benefits and wellness program is designed to help employees achieve personal independence, protection and stability in the areas most important to you and your family.

• Bain pays 100% individual employee premiums for medical, dental and vision programs, offering one of the most comprehensive medical plans for employees without impacting your paycheck
• Generous paid time off, including parental leave, sick leave and paid holidays
• Fully vested 401(k) company contribution
• Paid Life and Long-Term Disability insurance