Coordinator, Human Resource

WellLink Group; Cleveland (OH); Hybrid; USD 45,000 - 60,000; Full time

Job summary

WellLink Group in Cleveland is seeking a Coordinator, Human Resources to provide administrative and operational support across the HR function. You will be the first point of contact for employees, handling requests, onboarding, benefits, HRIS updates, and HR projects in a hybrid work environment.

The role requires strong attention to detail, excellent communication, and the ability to manage multiple tasks within HR processes and employee lifecycle activities.

Qualifications

• Experience in HR administration, recruiting coordination, or related roles.
• Experience supporting recruitment, onboarding, employee records, benefits, payroll, or HRIS.
• Associate or BA in HR/Business Admin or equivalent experience.

Responsibilities

• Respond to routine employee questions and connect with HR resources.
• Post jobs, schedule interviews, coordinate communications, and maintain applicant records.
• Coordinate onboarding, new hire paperwork, orientation, and offboarding.
• Assist with benefits enrollment, payroll updates, leave tracking, and HR inquiries.
• Support employee engagement, training, recognition, and DEIB initiatives.

Skills

Attention to detail

Service-oriented mindset

Organizational skills

HR basics

HRIS experience

Communication skills

DEIB awareness

Education

Associate or Bachelor's in HR/Business Administration

Tools

ADP Workforce Now

Microsoft Office

Job description

Description

Position Title: Coordinator, Human Resource

Department: Human Resources

Reports To: Director, HR

Level: Staff

Work Location: Hybrid

Direct Reports: None

FLSA Status: Non-Exempt

Summary

The Coordinator, Human Resource provides administrative and operational support across the HR function, helping ensure employee requests, recruitment activities, onboarding, employee records, benefits support, HRIS updates, and team initiatives are handled accurately and efficiently. This role serves as a helpful first point of contact for employees and supports a positive, organized, and service-oriented HR experience.

Duties and Responsibilities

• HR Support and Service Coordination: Respond to routine employee questions, monitor HR service requests, and help connect employees and managers with appropriate HR resources.
• Recruitment Administration: Support the recruitment process by posting jobs, scheduling interviews, coordinating candidate communications, assisting with phone screens, and maintaining applicant records
• Onboarding and Offboarding: Coordinate new hire paperwork, onboarding activities, orientation support, employee file setup, and offboarding documentation.
• Benefits, Payroll, and Leave Support: Assist with benefits enrollment, payroll-related updates, leave tracking, and employee questions while ensuring accuracy and confidentiality.
• Culture and HR Projects: Support employee engagement activities, training coordination, recognition efforts, DEIB initiatives, workplace award submissions, and other HR projects throughout the year.

Knowledge, Skills, & Abilities

• Strong attention to detail and ability to maintain accurate, confidential employee information.
• Service-oriented mindset with the ability to communicate clearly and professionally with employees, candidates, and managers.
• Strong organizational and follow-through skills with the ability to manage multiple priorities.
• Foundational knowledge of HR practices, employment policies, benefits administration, and employee lifecycle processes.
• Comfort working with HR systems, Microsoft Office, and employee records; ADP Workforce Now experience preferred.
• Commitment to supporting an inclusive, positive, and employee-centered workplace culture.

Education and Experience

• One to three years of experience in Human Resources, administrative support, recruiting coordination, or a related role preferred.
• Experience supporting recruitment, onboarding, employee records, benefits, payroll, HRIS administration, or employee engagement activities preferred.
• Associate degree or bachelor’s degree in Human Resources, Business Administration, or a related field preferred, or equivalent combination of education and experience.