Coordinator HR Shared Services

Ultipro; Waller (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Ultipro is seeking a Shared Services Coordinator to support day-to-day HR operations, including onboarding, payroll, benefits, and HRIS-related tasks. The role involves responding to policy inquiries, assisting with employee relations, and maintaining payroll records in a fast-paced environment.

Key duties include processing garnishments, coordinating PTO payouts, and assisting with audits to ensure compliance with federal and state regulations.

Qualifications

• High school diploma or GED equivalent.
• 2–4 years of experience in a high-volume manufacturing environment.
• Experience with HRIS and payroll processing is preferred.

Responsibilities

• Responds to inquiries regarding policies, payroll, procedures, programs; resolves issues or escalates as needed.
• Assists with employee relations, benefits, training, events, communications and compensation programs.
• Manages the Remedy ticket system.
• Ensures timely and accurate processing and withholding of garnishments.
• Prepares and requests manual checks.
• Maintains and updates payroll records.
• Ensures approvals for payroll processing.
• Coordinates PTO balances, anniversaries and termination payouts.
• Assists with departmental audits to ensure compliance with Federal and State requirements.
• Supports other HR functions and administrative areas (e.g., FMLA).
• Assists with collection of new hire documents and processing of I-9s & E-Verify.
• Conducts new hire orientations (badging).
• Processes new hire data in the HRIS system.

Skills

HR knowledge

Verbal & written communication

Attention to detail

Organizational skills

Problem solving

Confidential information handling

Time management

Independent work

Education

High school diploma or GED

Tools

HRIS systems

MS Office (Excel/Outlook/Word/PowerPoint)

Job description

The Shared Services Coordinator assists with the administration of the day-to-day operations of the human resources function and duties. Assists with the implementation of services, policies and programs. Carries out responsibilities in some or all of the following functional areas: onboarding, employee relations, timekeeping, benefits, organizational development and/or HRIS technology.

Position Responsibilities may include:

• Responds to inquiries regarding policies, payroll, procedures, programs, etc.; resolve issues and escalation to appropriate point of contact if further assistance is needed
• Assists with employee relations, benefits, training, events, communications and compensation programs
• Responsible for the Remedy ticket system
• Ensures timely and accurate processing and proper withholding of employee garnishments
• Prepares and requesting manual checks
• Maintains and updates payroll records
• Ensures that appropriate approvals are verified for payroll processing
• Seeks and receives approval from upper management for payments when needed
• Coordinates and oversees the PTO balances, anniversary and termination payout
• Assists with departmental audits to ensure compliance and consistency of Company and Government (Federal and State) requirements and policies.
• Provides support to other HR functions and administrative areas in the Company (such as FMLA)
• Assist with employee relations, benefits, training, events, communications and compensation programs
• Assist with the collection of new hire documents and processing of I-9s & E-Verify
• Conduct new hire employee orientations (including badging)
• Process new hire data in the HRIS system along with updating employee data as needed
• Perform other duties as assigned

Nature & Scope:

• Works within well-defined instructions
• Uses established procedures and works under supervision to perform assigned tasks
• Work is closely supervised

Knowledge & Skills:

• Adapts procedures, processes, and tools to meet the requirements of the role
• Knowledge of the general principles and practices of the HR function
• Effective verbal and written communication skills
• Ability to Embrace the \"Customer and Team First\" concept
• Proficient computer skills – MS Office – Excel, Outlook, Word and PowerPoint
• Experience with HRIS systems/platforms
• Ability to focus, high level of attention to detail and accuracy of information
• Demonstrate good judgement and problem solving skills
• Effective organizational and time management including priority setting skills
• Ability to work independently in a fast-paced environment with changing priorities
• Demonstrated ability to deal with confidential and sensitive information
• Ability to work flexible schedule when necessary
• Strong mathematical, technical and analytical skills along with keen attention to detail
• ability to handle a heavy workload and ability to prioritize
• Ability and willingness to take on additional responsibilities.

Experience:

• 2-4 years preferably in a high volume manufacturing environment

Education/Certification:

• High school diploma or GED equivalent
• Additional training/education is a plus

People Management: No

Physical Requirements / Work Environment:

• Must be able to perform essential responsibilities with or without reasonable accommodations
• Must be flexible – work outside of standard office hours as needed
• Must wear required PPE in designated manufacturing areas

Reports To: Manager/Supervisor, HR

The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.