Coordinator HR Services

Nestlé Purina North America; St. Louis (MO); Hybrid; USD 42,000 - 66,000; Full time

Job summary

Nestlé Purina North America is seeking an HR Services Coordinator on a 12-month contract to support multiple factories with data entry, personnel records management, and training coordination. This role requires strict confidentiality and knowledge of federal HR and payroll regulations.

On-site Monday through Thursday with Fridays work from home, you will process employee lifecycle transactions, maintain HR policies, and share knowledge to improve team effectiveness and efficiency.

Qualifications

• High School diploma or GED required.
• Bachelor’s degree in HR or related discipline preferred.
• Combination of education/experience in HR helpful.
• 3+ years of customer service experience.
• 1+ years HR experience preferred.

Responsibilities

• Perform routine HR transactions and correspondence for client requests.
• Maintain employee lifecycle documentation and HR records.
• Process job changes, organizational updates, and separations in HR systems.
• Respond to routine HR inquiries and support reporting needs.
• Collaborate with HR teams to improve processes and accuracy.
• Assist with New Hire Orientations as needed.

Skills

Customer service

Learning agility

Communication

Attention to detail

Team collaboration

Organizational skills

Education

High School diploma or GED

Bachelor’s degree in human resources or related discipline preferred

Tools

Outlook

Excel

Power Platform

Job description

Driven by integrity and united by the people-and-pet bond, we find strong purpose in the work we do and an even greater joy in those we get to work alongside. Together, we harness the expertise of our long-standing tradition of excellence to embrace possibility and continuously push to do what's never been done before in pet care. Discover your purpose and fuel your passions when you bring your love of pets to a team that prides itself on the power of togetherness—We are Proudly Connected. Purely Driven.

THIS IS A 12 MONTH CONTRACT ROLE. ONLY CANDIDATES LOCAL TO ST. LOUIS, MO WILL BE CONSIDERED. MUST WORK ON-SITE MON-THURS, FRIDAYS WORK FROM HOME

Coordinator, HR Services – Contingent

POSITION SUMMARY:

Provide administrative support to multiple Purina factories across the organization, including data entry, personnel records management, and training coordination. Maintain strict confidentiality and demonstrate a strong understanding of applicable federal HR and payroll regulations.

Process employment-related transactions such as employee life-cycle events, pay changes, and other sensitive forms and records. Ensure timely maintenance and distribution of employee information, policies, procedures, and related communications.

Support a continuous learning environment by documenting and sharing knowledge across the team. Demonstrate administrative excellence by consistently meeting or exceeding departmental goals and contribute ideas to improve team effectiveness and operational efficiency.

The HR Operations Associate plays a key role in ensuring the efficient and effective functioning of HR Operations. This includes responding to routine HR inquiries, providing system expertise, and serving as a trusted liaison with HR Centers of Excellence. The role also involves supporting various HR initiatives.

Regularly interface with key stakeholders, including factory and field personnel, HR Operations, HR Business Partners, and HR Services teams.

PRIMARY RESPONSIBILITIES:

• Perform routine HR transactions and correspondence in alignment with customer requests and requirements.
• Process and maintain documentation related to employee lifecycle activities, including employment changes, and other HR records.
• Manage employee lifecycle transactions in a timely manner, including job requisitions, position changes, organizational updates, and separation or retirement processes.
• Assess customer needs, gather relevant information, and provide guidance or resolution options while navigating multiple HR systems and applications.
• Support high-volume workloads for assigned client groups.
• Serve as a communication liaison by identifying and sharing departmental trends, concerns, and improvement opportunities with HR Leadership, Factory HR, and HR partners.
• Collaborate regularly with HR teams through ongoing communication, participation in team calls, and support with reporting and escalations as needed.
• Create, maintain, and continuously improve departmental processes and documentation.

OTHER RESPONSIBILITIES:

• Build and maintain strong working relationships with key stakeholders and team members to support efficient and effective processes.
• Help ensure the accuracy and integrity of employee records, including completion of Form I-9 verifications.
• Conduct New Hire Orientations as needed.
• Perform additional duties as assigned.

BASIC QUALIFICATIONS (Minimum):

Education:

• High School diploma or GED equivalent required
• Bachelor’s degree in human resources or related discipline preferred
• Combination of education/experience, in a human resources environment helpful

Experience (Years/Type):

• 3+ years of customer service-related experience
• 1+ years prior experience in the field of Human Resources preferred

Skills:

• Proficiency in Microsoft tools, including Outlook, Excel, and Power Platform (preferred).
• Ability to manage a high volume of transactions within HR systems, including employee and manager inquiries, transfers, promotions, terminations, leaves of absence, and payroll/timekeeping issues.
• Demonstrates strong learning agility and adaptability in a fast-paced environment.
• Excellent verbal and written communication skills.
• High attention to detail and accuracy.
• Collaborative team player with the ability to work effectively across groups.
• Strong organizational skills with the ability to manage multiple priorities and responsibilities while maintaining accuracy.

It is our business imperative to remain a very inclusive workplace.

To our veterans and separated service members, you’re at the forefront of our minds as we recruit top talent to join Nestlé. The skills you’ve gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you’ll join a cohort of others who have chosen to call Nestlé home.

The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at [e-mail] or please dial 711 and provide this number to the operator: 1-800-321-6467.

This position is not eligible for Visa Sponsorship.

Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy.

Job Requisition: 421243