Coordinator, Gas Utility Operations

Liberty; Fall River (MA); On-site; USD 59,000 - 89,000; Full time

Job summary

A leading utility company in Fall River, MA is seeking an Operations Coordinator to support a large-scale capital program. Responsibilities include coordinating contractor invoicing, verifying work completion, and maintaining accurate records. The ideal candidate will possess excellent communication and organizational skills, and proficiency in Excel and Word. This role offers a salary range of $59,000 - $89,000 annually and may require extended hours and weekend work.

Qualifications

• Must possess excellent communication (written and verbal) and organizational skills.
• Ability to quickly assimilate data from various sources and execute action plans under stress.
• Extended work hours and weekend schedules may be required.

Responsibilities

• Coordinate contractor invoicing and verify work completion.
• Maintain accurate records across construction, engineering, and maintenance activities.
• Ensure financial accuracy and regulatory compliance.
• Analyze data for reporting and ensure accuracy prior to work order closure.

Skills

Excellent communication skills

Organizational skills

Proficient in Excel

Proficient in Word

Ability to analyze data

Education

Bachelor's degree or equivalent experience

Tools

Work Order Management System

Job description

At Liberty, we are building a culture that values integrity, inclusivity, and innovation. By joining Algonquin, you’ll be part of a team that is shaping the future of energy and water, while creating long‑term value for our customers, communities, employees, and shareholders.

Purpose

The Operations Coordinator, who reports directly to the Senior Manger, Planning, Compliance & Capital, is responsible for supporting a large‑scale capital program by coordinating contractor invoicing, verifying work completion, and maintaining accurate records across construction, engineering, operations, and maintenance activities. This position ensures financial accuracy, regulatory compliance, and effective communication between field supervisors, engineering teams, and administrative functions.

Performs analytical work of moderate complexity in support of work order closure and completeness. The Coordinator will work with the Senior Manger to identify completed jobs ready for closure. The Coordinator will work to ensure completion of work, completeness of documents, and system(s) accuracy prior to closure. Will also work with Finance to ensure all associated costs have been accurately assigned to the work order prior to closure in the Work Order Management System. This position may also provide periodic reporting and related support to Operations, Engineering, Sales, and Finance.

Accountabilities

• Collaborate successfully as part of a team with co‑workers, including but not limited to Operations, Engineering, Sales, and Finance
• Contractor Invoice Management; receive, review and process contractor invoices with 100% accuracy; confirm work performed with field supervisors to validate accuracy prior to payment
• Create and maintain Service Entry Sheets (SES) to support the invoice matching and approval process; ensure alignment between invoices, SES documentation, and scope of work
• Proficient in the current Work Order Management System creating, completing, closing, and cancelling work orders as required. Generating reports that support Company analysis of goal achievement
• Maintain detailed logs to support accurate billing and cost reporting; ensure all associated costs have been accurately assigned to the work order prior to closure in the Work Order Management System
• Ensure completion of work, completeness of documents, and system(s) accuracy, prior to work order closure. Review and analyze data for reporting purposes meeting requirements of various groups
• Compile and maintain documentation and mapping support to help prevent third‑party (2nd party) damages during construction and excavation activities
• Gather and prepare paper and digital main and service records required for capital projects
• Assist engineering teams with preparing and submitting permitting applications for capital and operational work
• Coordinate payment of permit fees and maintain organized records for compliance and audit readiness
• Maintains and catalogues compliance files related to customer field service activities. Analyze data providing details to various departments (Operations, Engineering, Finance, Sales)
• Comply, verify and reconcile daily police detail slips for traffic control associated with construction, operations, maintenance and new business projects

Education and Experience

Excellent communication (written and verbal) and organizational skills are required. Must possess the ability to quickly assimilate data from a variety of sources; formulate and execute action plans during periods of stress. Proficient knowledge of Excel, Word. This position may require extended work hours, weekend schedules, and holiday as required by ongoing operations.

The Pay Range for this role is $59,000 - $89,000 annually. It is typical for starting pay to be in the midpoint of the range.