Coordinator - Fulfillment

Van Drunen Farms; Momence (IL); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Bonus program

Benefits package

PDF benefits summary

Job summary

Van Drunen Farms, part of the Van Drunen Family of Companies, is seeking a motivated team member to process customer orders, pick/pack, and prepare shipments in a fast-paced warehouse in Momence, IL. You will use eCommerce platforms and shipping software to ensure accurate and timely fulfillment and perform quality checks before dispatch.

The role requires a high school diploma or GED, 1+ years in customer service or warehouse operations, and strong English communication.

Qualifications

• High school diploma, GED, or equivalent required.
• One or more years of experience in customer service, warehouse operations, shipping, fulfillment, or a related field preferred.
• Basic computer skills, including Microsoft Office applications.
• Willingness and ability to learn eCommerce platforms and shipping software.
• Strong written and verbal communication skills in English.
• Excellent attention to detail, organizational skills, reliability, and customer service focus.

Responsibilities

• Process customer orders using eCommerce platforms and shipping software to ensure accurate and timely fulfillment.
• Pick, pack, label, and prepare products for shipment according to customer specifications and company standards.
• Perform quality checks on products before shipment to ensure accuracy and customer satisfaction.
• Organize, stock, move, and maintain inventory while ensuring warehouse areas remain clean, safe, and organized.
• Assist with inventory management activities, including cycle counts, inventory tracking updates, and stock replenishment.
• Respond to customer inquiries, process returns, submit shipping claims when needed, and support trade show and event shipping requirements.

Skills

Customer service

Warehouse operations

Shipping

Microsoft Office

Attention to detail

Communication skills

Education

High school diploma or GED

Tools

eCommerce platforms

Shipping software

Job description

The Van Drunen Family of Companies is growing!

• Expected Pay Range: $21.50-$24.50/hr, non-exempt
• Bonus: This role may further qualify for supplemental compensation in the form of bonus and incentive programs, contingent upon achieving pre-established individual and company performance metrics.
• Benefits Eligible: Yes
• Benefits Available: 2026-benefits-summary.pdf

Who We Are

At Van Drunen Farms, we’re not just providing ingredients; we’re providing people with purpose and possibility. As a trusted partner in delivering fruit, vegetable, herb, and grain-based ingredient solutions to companies around the globe, we’re striving to build a values-aligned workforce that embodies humility, integrity, passion, and excellence.

What You’ll Do

• Process customer orders using eCommerce platforms and shipping software to ensure accurate and timely fulfillment.
• Pick, pack, label, and prepare products for shipment according to customer specifications and company standards.
• Perform quality checks on products before shipment to ensure accuracy and customer satisfaction.
• Organize, stock, move, and maintain inventory while ensuring warehouse areas remain clean, safe, and organized.
• Assist with inventory management activities, including cycle counts, inventory tracking updates, and stock replenishment.
• Respond to customer inquiries, process returns, submit shipping claims when needed, and support trade show and event shipping requirements.

What You’ll Bring

• High school diploma, GED, or equivalent required.
• One or more years of experience in customer service, warehouse operations, shipping, fulfillment, or a related field preferred.
• Basic computer skills, including Microsoft Office applications.
• Willingness and ability to learn eCommerce platforms and shipping software.
• Strong written and verbal communication skills in English.
• Excellent attention to detail, organizational skills, reliability, and customer service focus.

What You Can Look Forward To

• A hands-on role that combines customer service, inventory management, warehouse operations, and order fulfillment.
• Opportunities to develop skills in eCommerce, shipping logistics, inventory control, and customer support.
• A collaborative environment where teamwork, accuracy, and customer satisfaction are highly valued.
• Exposure to product fulfillment operations that directly impact customer experience and business success.
• Participation in trade show and event support activities, along with shipping and logistics functions.
• A dynamic work environment with changing priorities that offers variety and growth opportunities.

Physical & Work Environment Requirements

• Ability to lift and move products and materials weighing up to 50 pounds.
• Ability to stand and remain active for extended periods throughout the workday.
• Ability to safely operate a pallet jack and move inventory within warehouse areas.
• Frequent walking, lifting, carrying, organizing, and handling products and shipping materials.
• Work is performed primarily in a warehouse and fulfillment environment.

Disclaimer

• The statements provided are intended to describe the general nature and level of work performed by employees assigned to this position.
• They are not intended to be an exhaustive list of all responsibilities, duties, qualifications, or skills required.
• Responsibilities and job requirements may change based on business needs.
• Employees may be assigned additional duties and responsibilities as required.

In the Van Drunen Family of Companies, commitment to excellence is in everything we do! As a global ingredient and nutritional supplement supplier to the world’s best companies, we thrive on nourishing others with our products and our care for people. If you are looking to make an impact and grow with a family-friendly, values-driven company, you'll fit right in with the Van Drunen Family of Companies!

Our employees are the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, creativity, innovation, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our Company’s achievement as well.

The Van Drunen Family of Companies is an Equal Opportunity Employer and prohibits discrimination and harassment of any type. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

If you are an individual with a disability in need of assistance or an accommodation during the application process, please contact us at [e-mail].

Van Drunen Family of Companies may use artificial intelligence ("AI") in its recruitment and hiring process. To the extent AI is used, Van Drunen Family of Companies ensures that its use does not result in discrimination against applicants on the basis of any protected class.

Van Drunen Family of Companies does not accept unsolicited resumes. Any resumes, CV’s, and other unsolicited assistance from search firms that do not have a submitted request and written search agreement for a position-specific requisition will be deemed the sole property of Van Drunen Family of Companies and no fee will be paid in the event the candidate is hired by our Company.

Equal Opportunity Employer: Disability/Veteran