Coordinator, Freshmen Programs

UM01 University of Maryland College Park (UMCP); College Park (MD); On-site; USD 64,000 - 75,000; Full time

Job summary

University of Maryland, College Park seeks a Coordinator for Freshmen Programs within Extended Studies. The role delivers day-to-day program administration, enrollment support, course scheduling, communications, events, and compliance with university policies.

Academic advising is included within a broader student-services framework. Successful candidates will manage operations, collaborate with campus partners, and contribute to a diverse student population.

Qualifications

• Bachelor’s degree from an accredited college or university.
• One (1) year of experience in education or academic affairs.
• Knowledge of program management and assessment.
• Knowledge of developing and implementing instruction for higher education students.
• Skill in the use of Microsoft Office products.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Responsibilities

• Coordinate the operational and administrative management of the Freshmen Connection program.
• Serve as primary coordinator of day-to-day administrative functions and collaborate with campus partners.
• Assist with other Undergraduate Programs in Extended Studies as needed.
• Provide academic advising within the broader context of program administration and student services.

Skills

Communication

FERPA knowledge

Organizational skills

Multitasking

Microsoft Office

Google Drive

Database management

Confidentiality

Customer service

Diversity & inclusion

Education

Bachelor’s degree

Tools

SIS

TerpEngage

WebAdvise

Job description

Job Description Summary Extended Studies (EXST) is a self-support unit reporting to the Associate Provost for Academic Planning. EXST provides administrative services for a broad range of self-support initiatives that include program development and delivery, program management, student and program services, financial management, and marketing management. Programs include Summer Session, Winter Session, and Undergraduate Programs, and Professional and Continuing Education. Developed in partnership with University of Maryland units, these credit and non-credit initiatives target a diverse range of students at the pre-college, undergraduate, graduate, and professional level. The Coordinator, Freshmen Programs is responsible for the operational and administrative management of the University’s Freshmen Connection program, ensuring the effective delivery of services that support enrollment, registration, course scheduling, program operations, communications, events, and compliance with University policies and procedures. The position serves as the primary coordinator of the program’s day-to-day administrative functions and collaborates extensively with campus partners to facilitate program implementation. Academic advising is an important component of the position but is provided within the broader context of program administration and student services. The primary responsibility of this position is ensuring the effective administration and operation of the Freshmen Connection program. This Coordinator may also assist with other Undergraduate Programs in Extended Studies. Because Undergraduate Programs staff may work directly with minors, all selected candidates must successfully complete a criminal background check and Child Protective Services (CPS) screening prior to employment. Any required screening costs will be covered by Extended Studies.

Minimum Qualifications

Education: Bachelor’s degree from an accredited college or university.

Experience: One (1) year of experience in education or academic affairs.

Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of program management and assessment. Knowledge of and experience in developing and implementing instruction for higher education students. Skill in the use of Microsoft Office products. Ability to interpret and apply policies, procedures, regulations, and laws. Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Preferred Education, Experience and Skills

Education: Bachelor’s degree required.

Experience: Minimum of two (2) years of progressively responsible professional experience in higher education administration, academic program administration, student services, enrollment management, or a closely related field. Experience with University of Maryland academic and service units is highly desirable. Understanding of UMD systems (SIS, TerpEngage, WebAdvise) is highly desirable.

Knowledge, Skills, and Abilities

• Outstanding written and verbal communication skills.
• Sound decision-making, judgment, and ability to maintain confidentiality.
• Demonstrated organizational skills with keen attention to detail and the ability to work in a fast-paced and highly collaborative environment.
• Demonstrated understanding of and experience working with clients in an academic setting, including knowledge of FERPA and other applicable laws.
• Proven ability to work independently, adapt to changing priorities, simultaneously manage multiple tasks, and a commitment to inclusion and working with diverse populations.
• Demonstrated proficiency in Microsoft Office, Google Drive, and Database Management competencies.

Required Application Materials

• Resume
• Cover Letter
• List of References

Best Consideration Date: September 29, 2026

Posting Close Date: September 29, 2026

Open Until Filled: No

Job Risks: Not Applicable to This Position. Financial Disclosure Required: No. For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department: EXST-Extended Studies. Worker Sub-Type: Staff. Regular Salary Range: $63,858 -$75,000.

Benefits Summary: For more information on Regular Exempt benefits, select this link.

Background Checks: Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility: The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Title IX Non-Discrimination Notice Resources

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