Coordinator, Freshmen Programs

University of Maryland; College Park (MD); On-site; USD 64,000 - 75,000; Full time

Job summary

University of Maryland is seeking a Coordinator for Freshmen Programs in the Extended Studies unit. This role drives the day‑to‑day administration of the Freshmen Connection, coordinating enrollment activities, scheduling, communications, events, and policy compliance to support a diverse student body.

Responsibilities include academic advising within program services, partnership with campus units, and potential support for other Undergraduate Programs.

Qualifications

• Bachelor's degree in an accredited college or university.
• 1 year of experience in education or academic affairs.
• Knowledge of and experience in developing and implementing instruction for higher education students.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Proficiency in Microsoft Office products.

Responsibilities

• Oversee operational and administrative management of the Freshmen Connection program.
• Ensure enrollment, registration, course scheduling, program operations, communications, events, and compliance with policies.
• Act as primary coordinator for day-to-day administrative functions and collaborate with campus partners.
• Provide academic advising within the broader context of program administration and student services.
• Assist with other Undergraduate Programs in Extended Studies as needed.

Skills

Customer service

Multitasking

Policy interpretation

Communication skills

Diversity awareness

Education

Bachelor's degree

Tools

Microsoft Office

Google Drive

Database Management

Job description

Job Description Summary

Extended Studies (EXST) is a self-support unit reporting to the Associate Provost for Academic Planning. EXST provides administrative services for a broad range of self-support initiatives that include program development and delivery, program management, student and program services, financial management, and marketing management. Programs include Summer Session, Winter Session, and Undergraduate Programs, and Professional and Continuing Education. Developed in partnership with University of Maryland units, these credit and non-credit initiatives target a diverse range of students at the pre-college, undergraduate, graduate, and professional level.

The Coordinator, Freshmen Programs is responsible for the operational and administrative management of the University's Freshmen Connection program, ensuring the effective delivery of services that support enrollment, registration, course scheduling, program operations, communications, events, and compliance with University policies and procedures. The position serves as the primary coordinator of the program's day-to-day administrative functions and collaborates extensively with campus partners to facilitate program implementation.

Academic advising is an important component of the position but is provided within the broader context of program administration and student services. The primary responsibility of this position is ensuring the effective administration and operation of the Freshmen Connection program.

This Coordinator may also assist with other Undergraduate Programs in Extended Studies.

Because Undergraduate Programs staff may work directly with minors, all selected candidates must successfully complete a criminal background check and Child Protective Services (CPS) screening prior to employment. Any required screening costs will be covered by Extended Studies.

Minimum Qualifications

• Education: Bachelor's degree from an accredited college or university.
• Experience: One (1) year of experience in education or academic affairs.
• Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education. Knowledge of program management and assessment.
• Knowledge of and experience in developing and implementing instruction for higher education students.
• Skill in the use of Microsoft Office products.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service and sensitivity to a culturally and ethnically diverse community.

Preferred Education, Experience and Skills:

• Education: Bachelor's degree required.
• Experience: Minimum of two (2) years of progressively responsible professional experience in higher education administration, academic program administration, student services, enrollment management, or a closely related field.
• Experience with University of Maryland academic and service units is highly desirable.
• Understanding of UMD systems (SIS, TerpEngage, WebAdvise) is highly desirable.

Knowledge, Skills, and Abilities:

• Outstanding written and verbal communication skills.
• Sound decision-making, judgment, and ability to maintain confidentiality.
• Demonstrated organizational skills with keen attention to detail and the ability to work in a fast-paced and highly collaborative environment.
• Demonstrated understanding of and experience working with clients in an academic setting, including knowledge of FERPA and other applicable laws.
• Proven ability to work independently, adapt to changing priorities, simultaneously manage multiple tasks, and a commitment to inclusion and working with diverse populations.
• Demonstrated proficiency in Microsoft Office, Google Drive, and Database Management competencies.

Required Application Materials

Resume, Cover Letter, List of References

Best Consideration Date

September 29, 2026

Posting Close Date

September 29, 2026

Open Until Filled

No

Job Risks

Not Applicable to This Position

Financial Disclosure Required

No For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website .

Department

EXST-Extended Studies

Worker Sub-Type

Staff Regular

Salary Range

$63,858 -$75,000

Benefits Summary

For more information on Regular Exempt benefits, select this link .

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.