Coordinator, Development Operations

Automatic Data Processing, Inc.; Hartford (CT); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

403B Retirement Plan

Paid time off

Paid holidays

Job summary

Automatic Data Processing, Inc. in Hartford, CT is seeking a Coordinator, Development Operations to support the Development team with daily gift entry, donor data management, and operational processes that help meet fundraising goals.

The role requires meticulous data entry, proficiency with Microsoft Office and fundraising platforms, and the ability to collaborate across teams. It offers comprehensive benefits and a 37.5-hour week, with some evenings and weekends as needed.

Qualifications

• College degree preferred, but not required.
• One year of high‑volume, accurate data entry experience preferred.
• Proficiency with Microsoft Office Suite, particularly Excel and Word; familiarity with fundraising platforms such as Paciolan or Salesforce preferred but not required.
• Strong organizational skills and superior attention to detail.
• Effective communication with colleagues and donors.
• Willingness to adapt to new tools and technologies.
• Ability to learn new systems and procedures in a complex database environment.
• Strong time management and prioritization skills.

Responsibilities

• Manage daily gift processing, including collecting and entering all donations, processing credit card transactions and preparing cash receipts for deposit with accuracy and timeliness.
• Review and analyze supporting documentation to determine appropriate campaigns, funds, and appeals for each gift; ensure alignment with donor intent and internal guidelines.
• Prepare a Daily Gift Report detailing daily activity and assessing performance against fundraising benchmarks and goals.
• Generate pledge reminder lists and coordinate with Development colleagues to execute distribution as part of pledge management.
• Generate, print, and mail acknowledgment letters to donors; uphold stewardship standards through timely and accurate correspondence.
• Enter new constituents and update constituent and institutional information; ensure accuracy and integrity of records.
• Scan and store documents to support digital recordkeeping.
• Maintain organized hard-copy gift files for audit and compliance.
• Provide support to database users, including running basic queries, reports, and lists for research, events, and department requests.
• Respond to donor inquiries to assist with gift completion and confirm donor information or intent.
• Complete matching gift verification and substantiation with donor employers and matching platforms.
• Assist with execution of the annual gala, including RSVP management and sponsor data entry.
• Identify and implement emerging AI tools to streamline workflows and improve data analysis.

Skills

Organizational skills

Effective communication

Time management

Adaptability

Independent work

Education

College degree preferred, but not required.

Tools

Microsoft Office Suite

Excel

Word

Paciolan

Salesforce

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Coordinator, Development Operations

Hartford, CT, US

2 days ago Requisition ID: 1111

Salary Range: $24.64 To $26.67 Hourly

Job Title:Coordinator, Development Operations

Department:Development

Reports to:Director, Annual Fund & Development Operations

FLSA Status:Non-Exempt, Hourly – Range $24.64 - $26.67

Shift:37.5 hours per week, includes occasional nights/weekends

Benefits:Medical, dental, vision and life insurance, 403B Retirement Plan, paid time off, paid holidays and other fringe benefits.

Broad Function:

This position provides essential support to the Development team by managing daily gift entry, maintaining accurate and reliable donor data, and assisting with operational processes to help meet fundraising goals and deliver strong donor experiences.

Duties and Responsibilities:

• Manage daily gift processing, including collecting and entering all donations, processing credit card transactions and preparing cash receipts for deposit with accuracy and timeliness.
• Review and analyze supporting documentation to determine appropriate campaigns, funds, and appeals for each gift; ensure alignment with donor intent and internal guidelines.
• Prepare a Daily Gift Report, which details daily gift activity and assesses performance against fundraising benchmarks and goals.
• Generate pledge reminder lists and coordinate with Development colleagues to execute distribution as part of ongoing pledge management.
• Generate, print, and mail acknowledgment letters to donors; uphold stewardship standards through timely and accurate correspondence.
• Enter new constituents and update constituent and institutional information, work with non-Development Bushnell colleagues when appropriate; ensure the accuracy and integrity of all records.
• Scan and electronically store documents to support efficient digital recordkeeping.
• Maintain well‑organized hard‑copy gift files for audit and compliance purposes.
• Provide support to database users, including running basic queries, reports, and lists for research, events, and other department requests as needed.
• Conduct simple outreach and respond to donor inquiries to assist with gift completion and confirm donor information or intent.
• Complete matching gift verification and substantiation requests in coordination with donor employers and matching gift platforms.
• Assist with execution of the annual gala, which may include, but not limited to RSVP management, data entry of sponsor commitments, guest records, ticket purchases and other event‑related tasks.
• Identify and implement emerging AI tools and technologies to streamline workflows, enhance productivity, improve data analysis, and strengthen operational efficiency.
• Perform additional responsibilities and administrative tasks as assigned to support Development operations.

Education, Experience, and Skills

• College degree preferred, but not required.
• One year of high‑volume, accurate data entry experience preferred.
• Proficiency with Microsoft Office Suite, particularly Excel and Word; familiarity with fundraising platforms such as Paciolan or Salesforce preferred but not required.
• Strong organizational skills and superior attention to detail.
• Effective communication skills with the ability to interact professionally with colleagues and donors.
• Willingness and ability to adapt to new tools and technologies.
• Ability to quickly learn new systems, policies, and procedures, especially within a complex database and team environment.
• Strong time‑management abilities and skill in prioritizing tasks.
• Flexible, accessible, and able to work both independently and collaboratively.

Skills Required:

• Organized with superb attention to detail
• Communicate effectively with colleagues and donors
• Ability to quickly learn new procedures
• Strong time‑management and prioritization skills
• Ability to learn new policies and procedures, and how they function within a complex database
• Accessible and flexible
• Ability to work independently

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit and stand and may be required to visit other work areas. While performing the duties of this job, the employee is required to talk and/or listen. The employee must have the ability to maneuver around the facilities. The employee may be required to use computers, keyboards, telephones, and other office equipment. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus. May be required to read a high volume of written materials and a computer screen. Must have the ability to coordinate several activities simultaneously. Is required to be able to handle stressful situations in a calm, professional manner. The employee may occasionally lift and/or move up to 30 lbs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. During certain events, considerable movement around the facility, exposure to crowds and loud noise may be encountered.

The Bushnell strives to build and sustain an equitable and inclusive work environment where cultural diversity is celebrated and valued. We believe that a diverse workforce, reflective of the communities we serve, helps us become a stronger community partner. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, or gender identity.

General Information

The above statements are intended to describe the general nature and level of work performed by individuals assigned to the position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of personnel so classified. The Bushnell reserves the right to change or modify the employee’s job description, whether orally or in writing, at any time during the employment relationship. The Bushnell may require an employee to perform duties outside his/her normal job description.

The Bushnell is a Not-For-Profit, Equal Opportunity Employer proud to serve Connecticut and its citizens.