Coordinator.Customer Service.IV

National Oilwell Varco; Atlanta (GA); On-site; USD 65,000 - 95,000; Full time

Job summary

National Oilwell Varco in Atlanta seeks a seasoned customer service and operations professional to lead planning and ensure accurate orders in a fast-paced environment.

The role requires strong leadership, data interpretation, and cross-functional collaboration, with evening/weekend work as needed and travel under 5%.

Qualifications

• 6–9 years customer service or operations/planning experience.
• Demonstrated leadership and management experience required.
• Proficient in MS Office products.
• Excellent interpersonal and communication skills.
• Strong attention to detail with time management and decision-making skills.
• Ability to multi-task in a fast-paced environment; self-directed and able to prioritize responsibilities with precise attention to detail.
• Travel less than 5%.

Skills

Customer service

Leadership

Communication

Time management

Detail-oriented

Multitasking

Interpersonal skills

Organizational skills

Problem solving

Decision making

Tools

MS Office

ERP software

Job description

EDUCATION & EXPERIENCE QUALIFICATIONS

• Previous 6-9 years customer service experience or operations/planning experience
• Demonstrated leadership skills
• Order accuracy
• Previous management experience required
• To perform this job successfully, an individual must be proficient in all MS Office products
• Excellent interpersonal and communication skills required
• Exceptional customer service skills
• Strong attention to detail with time management and decision-making skills
• Ability to multi-task while working in a fast-paced environment; self‑directed and able to prioritize responsibilities, providing precise attention to detail

JOB REQUIREMENTS

• Work may require evening and weekend work
• Previous customer-facing experience
• Ability to interpret data and provide recommendations based on findings
• Well-developed interpersonal skills
• Ability to advocate and inquire with the right balance to positively influence the team
• Self-starter, willing to accept initiative and able to work independently
• Travel less than 5%

BEHAVIORAL COMPETENCIES

• Dependability/Attendance
• Customer focus
• Problem Solving/Judgement
• Thoroughness
• Detail-oriented
• Adaptability/Decisiveness
• Initiative/Perseverance
• Interpersonal Skills
• Organizational Skills
• Management Skills
• Stress Management

TECHNICAL COMPETENCIES

• Proficiency in Microsoft Office and ERP software
• Excellent communication skills, both verbal and written
• Good organizational skills and ability to multitask
• Must achieve targets
• Ability to adapt and cross‑train to learn all job duties as required
• Ability to work in a fast‑paced environment