Coordinator, Contract Management

National Grid; Waltham (MA); Hybrid; USD 78,000 - 91,000; Full time

Job summary

National Grid in Waltham, MA seeks a Contract Specialist to support the Contract Administration & Performance team. This hybrid role focuses on planning, coordinating stakeholder engagements, and managing contract-related communications across internal and external partners.

Responsibilities include organizing meetings, tracking action items, and improving contract administration processes while maintaining professionalism and confidentiality with senior leaders and partners.

Qualifications

• Associate's degree in business, construction management, project management, or related field preferred.
• 1–2 years of relevant professional experience in utilities, construction, or project coordination.
• Proficiency with Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication; ability to coordinate multiple priorities.

Responsibilities

• Coordinate contractor relationship management and stakeholder communications.
• Schedule meetings, prepare agendas, and capture decisions and action items.
• Track action items and ensure timely execution across groups.
• Support contract administration processes and related tools.
• Serve as initial contact for inquiries to Contracts & Commercial team.

Skills

Strong organizational skills

Excellent written and verbal comms

Microsoft applications proficiency

Education

Associate's degree or related field

Tools

Outlook

Teams

Word

Excel

PowerPoint

SharePoint

Job description

About us

National Grid is hiring a Contract Specialist for our New England Electric Contract Administration & Performance department in Waltham, MA. This is a hybrid position.

Every day we deliver safe and secure energy to homes, communities, and businesses. We are there when people need us the most. We connect people to the energy they need for the lives they live.

The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry. To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business

Job Purpose

The New England Electric Contract Administration & Performance Team manages, supports, and monitors contracts and contractual relationships for outsourced electric construction services across New England. The team partners closely with internal business stakeholders and external contractors to drive operational excellence, contractor performance, commercial governance, and successful delivery of National Grid's capital construction work plan.

The Coordinator will play a critical role in supporting the Contract Administration & Performance team through planning, coordination, stakeholder engagement, and contract relationship management activities with both internal and external stakeholders, helping drive organizational effectiveness, communication, and accountability.

Key Accountabilities

• Serve as a primary coordinator for contractor relationship management activities by maintaining stakeholder contact information, facilitating communications, and supporting engagement efforts with internal and external partners.
• Coordinate recurring and ad hoc meetings for the Contract Administration & Performance team, including scheduling, logistics, agenda development, meeting materials, documentation of discussions, decisions, and action items.
• Coordinate schedules and logistics across multiple stakeholder groups, including executive leadership, construction, procurement, project management, and external contractors.
• Track completion of action items resulting from stakeholder engagements, contractor meetings, and team initiatives to support accountability and timely execution.
• Support the administration, execution, and continuous improvement of contract administration and commercial relationship management processes, tools, and frameworks.
• Serve as the initial point of contact for inquiries, directing requests to appropriate Contracts & Commercial team members and facilitating timely resolution.
• Identify and implement opportunities to improve processes, enhance communication, increase meeting effectiveness, and drive operational efficiency.
• Support special projects, business initiatives, and departmental operations as assigned.
• Foster productive working relationships with internal and external stakeholders by providing professional, responsive, and customer-focused support.

Qualifications

• Associate's degree required in business, Construction Management, Project Management, Communications, or a related field preferred.
• 1-2 years of relevant professional experience; internships, co-ops, or academic project experience in utilities, construction, project coordination, or business administration required.
• Proficiency with Microsoft applications including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.
• Strong organizational skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Demonstrated ability to coordinate multiple priorities and meet deadlines in a fast-paced environment.
• Experience scheduling meetings and managing calendars across multiple stakeholder groups.
• Proven ability to maintain professionalism and confidentiality when working with senior leaders and external business partners.
• valid driver's license with a safe driving history that meets National Grid's Safe Driver policy required.

Salary

$78,000 - $91,000 a year

National Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.

National Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.

This position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.

National Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.

Our employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. We are dedicated to fostering a workplace that is free from unlawful discrimination and harassment, and we encourage a culture of respect for all.