Coordinator, Community Impact

United Way; Lakeland (FL); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Retirement savings

Professional development opportunities

Job summary

United Way of Central Florida is seeking a highly organized Community Impact Coordinator in Lakeland, FL. You will provide essential admin and operations support to senior leaders, coordinate community investment activities, and maintain CRM data across multiple departments.

The role requires strong communication, project coordination, and meticulous record-keeping, with a focus on cross-functional collaboration and timely execution of initiatives.

Qualifications

• Associate degree preferred; relevant experience considered.
• Progressively responsible admin, program coordination, or related work.
• Strong Microsoft Office, SharePoint, and CRM experience.

Responsibilities

• Provide admin and operational support for Community Programming and Facilities Operations across departments.
• Coordinate the annual Community Investment cycle with partner communications and volunteer activities.
• Schedule meetings, prepare agendas, take minutes, and track action items.
• Maintain UWCF CRM data (Andar), spreadsheets, and SharePoint with accuracy.
• Prepare reports, presentations, and tracking documents; support grant-related materials.

Skills

Administrative coordination

Project coordination

Communication skills

Time management

Attention to detail

Education

Associate degree or equivalent

Tools

Microsoft Office

SharePoint

Andar CRM

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Coordinator, Community Impact

Community Impact Full Time Lakeland, FL, US

2 days ago Requisition ID: 1025

Salary Range: $22.00 To $25.00 Hourly

About Company:

At United Way of Central Florida, your career is more than just a job -- it's an opportunity to change lives and strengthen our community. Every day, our team works with passion and purpose to create lasting change, ensuring individuals and families have the resources they need to thrive.

When you join us, you become part of a positive, dedicated team that believes in collaboration, innovation, and the power of giving back. Whether you're helping connect people to vital services, empowering local organizations, or leading initiatives that drive real change, your work will make a tremendous impact on the lives of those who need it most.

Here are our UWCF values -- do these resonate with you?

If you’re looking for a rewarding career where you can grow professionally while making a difference, United Way of Central Florida is the place for you. Come be a part of something bigger -- where your skills, compassion, and drive can help build a stronger, more vibrant community for all.

We're looking for an energetic, proactive, and highly organized Community Impact Coordinator who thrives in a fast-paced environment, takes pride in administrative excellence, and enjoys making things happen!

If you're a natural go-getter who anticipates needs, notices the details others might miss, communicates exceptionally well, and loves keeping multiple projects moving forward, this could be a wonderful opportunity to bring your talents to a mission-driven organization.

Position Overview

The Community Impact Coordinator plays an important role in providing high-quality administrative and operational support to UWCF's Chief Operating Officer and Chief Impact Officer, helping ensure the smooth coordination of Community Programming, Facilities Operations, and related departmental initiatives.

This position provides essential coordination and administrative support for community investment initiatives, partner agency relationships, volunteer committees, meetings, events, data management, and departmental operations.

A significant responsibility is supporting UWCF's annual Community Investment process, helping coordinate the many moving pieces involved in partner communications, documentation, volunteer engagement, site visits, and follow-up activities throughout the year.

This is an excellent opportunity for a highly-motivated, resourceful professional who combines outstanding administrative abilities with strong communication skills, sound judgment, and a genuine desire to contribute to meaningful community work.

Key Responsibilities

• Provide high-quality administrative and operational support for Community Programming and Facilities Operations, ensuring departmental activities, schedules, communications, and priorities run efficiently while collaborating across departments.
• Play a key coordination role throughout the annual Community Investment cycle, including partner agency communications, documentation collection, volunteer orientation, site visit scheduling, tracking, and follow-up.
• Coordinate meetings for Community Investment Teams, committees, community partners, and internal staff, including scheduling, preparing agendas and materials, recording accurate meeting minutes, coordinating logistics, and following up on action items.
• Maintain accurate information in UWCF's CRM system (Andar), databases, spreadsheets, and SharePoint, including partner agency records, volunteer assignments, contact information, and supporting documentation. Maintain organized records, monitor deadlines, and proactively track outstanding items to ensure timely follow-through.
• Prepare professional correspondence, reports, presentations, tracking documents, and other written materials with exceptional attention to accuracy, grammar, and detail. Assist with departmental reporting, data tracking, and materials supporting community investment and program activities.
• Coordinate, collect, track, and organize partner agreements, Memoranda of Understanding (MOUs), grant documentation, and other important records, including signature routing and follow-up.
• Coordinate logistics for community meetings, volunteer trainings, site visits, special events, and partner engagement activities, including scheduling, materials, supplies, and event preparation. Provide occasional reception coverage and general office support as needed.
• Serve as a responsive and professional point of contact for community partners, volunteers, and internal colleagues, ensuring timely, clear, and thoughtful communication.
• Proactively identify opportunities to improve administrative processes, strengthen organization, and enhance operational efficiency.

Qualifications & Experience

• Associate degree in Business Administration, Nonprofit Management, Communications, or a related field preferred; an equivalent combination of education and relevant experience will be considered.
• One to three years of progressively responsible administrative, program coordination, project support, or related professional experience.
• Strong administrative experience and demonstrated ability to manage multiple projects, priorities, and deadlines are essential.
• Proficiency in Microsoft Office, particularly Word, Excel, Outlook, and PowerPoint; familiarity with SharePoint and other collaborative technology platforms is essential.
• Experience working with a Customer Relationship Management (CRM) system or database is highly desirable; experience with Andar is a plus.
• Experience preparing, coordinating, or tracking contracts, partnership agreements, MOUs, or grant-related documentation is a plus.
• Experience in a nonprofit, community-based, or mission-driven organization is helpful but not required.

Skills & Attributes

• High energy, initiative, and a proactive mindset. An ambitious, enthusiastic, resourceful, and solutions-oriented self-starter who takes ownership, asks thoughtful questions, anticipates needs, and follows through on initiatives.
• Exceptional organizational and time-management skills. Someone who naturally creates order, manages competing priorities, anticipates deadlines, keeps projects moving, and balances multiple responsibilities with accuracy, responsiveness, and a consistently high standard of work.
• Outstanding written and verbal communication skills. Excellent command of grammar, spelling, punctuation, and professional business writing, with the confidence and interpersonal skills to communicate effectively and build positive relationships with colleagues, volunteers, and community partners.
• Exceptional attention to detail and strong observation skills. Someone who notices discrepancies, catches errors, recognizes what needs attention, exercises sound judgment, and takes action before small issues become larger problems.
• Strong administrative and technology skills. Comfortable managing databases, spreadsheets, records, correspondence, scheduling, and reporting with accuracy and efficiency, while demonstrating adaptability, a willingness to learn new systems, and flexibility when priorities change.
• Professionalism, dependability, and a collaborative spirit. A positive, service-oriented team player who exercises discretion, handles sensitive information appropriately,
• contributes wherever support is needed, and takes pride in being a trusted and reliable member of the team.

This position is based in Lakeland, Florida. Occasional travel throughout our tri-county service area and attendance at meetings or events outside regular business hours may be required.

Employees must possess and maintain a valid driver's license, an acceptable driving record, and the ability to satisfy United Way of Central Florida's automobile insurance eligibility requirements. Employees must maintain personal automobile insurance coverage as required by law.

Compensation, Benefits & Work Schedule

This position is full-time and non-exempt, with a competitive hourly rate of $22.00-$25.00, commensurate with experience and qualifications, based on a 37.5-hour workweek.

UWCF offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, paid time off, holidays, retirement savings, and professional development opportunities.

Disaster Response Responsibility

Every United Way Central Florida employee is a disaster response worker and may be expected to support community response efforts when an Emergency Support Function (ESF) is activated, after ensuring personal and family safety.

Inclusion at UWCF

At United Way Central Florida, we believe that diverse voices and experiences strengthen our mission and culture. We are proud to be an Equal Opportunity Employer. All employment decisions are made based on merit and business need.

UWCF is a drug-free workplace. Candidates must pass a drug screening prior to employment.

Join Our Team

Are you the kind of person who loves being organized, takes initiative without being asked, notices the little things, and gets genuine satisfaction from helping a team succeed?

If you're a high-energy, detail-oriented professional with exceptional administrative and communication skills who wants to put your talents to work for a meaningful mission, we'd love to hear from you!