Coordinator, Chapters

Automatic Data Processing, Inc.; Washington (District of Columbia); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid schedule

PTO days

401K match

Annual bonus

Healthcare plan

Downtown DC office

Job summary

The Association of Corporate Counsel (ACC) seeks a Coordinator of Chapters to provide day-to-day support to 60+ local chapters representing over 47,000 in-house counsel worldwide. You will manage communications, events, and chapter resources to strengthen the chapter network.

Ideal candidates have an Associate Degree and 1 year of volunteer experience, with strong MS Office, CMS, and written/oral communication skills to operate in a fast-paced, hybrid-remote office in downtown Washington, DC.

Qualifications

• Associate degree required.
• 1 year volunteer experience in an association or similar environment.
• Strong communication and customer service mindset.
• Proficiency in MS Office and website CMS.
• Ability to multitask and work across teams.

Responsibilities

• Track chapter activities and prepare reports.
• Serve as initial contact for chapter leaders via inbox and calls.
• Update chapter websites and content in collaboration with chapters.
• Coordinate bi-weekly volunteer leader newsletter.
• Oversee chapter email lists and online forums.
• Support meetings and trainings for chapters.
• Create member surveys and generate customized reports.
• Conduct orientation training for new chapter admins.
• Moderate discussions and present resources during trainings.
• Coordinate newsletter production and proofreading.
• Identify ways to enhance ACC's support to chapters.
• Maintain knowledge of ACC's mission and services.

Skills

Customer service

Communication skills

MS Office Suite

Outlook

Database management

Social media

Event platforms

Marketing platforms

Website CMS

Graphic design tools

Teamwork

Independent work

Education

Associate Degree

Tools

MS Office/Outlook

Graphic design tools

Website CMS

Social media platforms

Job description

The Coordinator of Chapters is responsible for providing day-to-day support to ACC’s 60+ local chapters that represent over 47,000 in-house counsel worldwide.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES

• Tracks key chapter activities including leadership updates, educational programs, social events, board of directors’ meetings, chapter visits, resources and other program segments as requested. Provides reports as requested.
• Serves as an initial point of contact for chapter leaders and administrators through maintenance of the chapters inbox and responding to chapter phone calls, emails, and other digital media inquiries
• Assists with updating chapter websites; including updating leadership and event information, uploading program materials, etc. Works with chapters to improve content.
• Manages and coordinates the bi-weekly volunteer leader newsletter and chapter administrator announcements.
• Oversees maintenance of chapter broadcast email lists, listservs, and online discussion forums.
• Supports the chapter team with meeting preparation for chapter leadership training (twice per year) and annual chapter administrator training.
• Assists chapters by creating member surveys, providing customized reports, and fulfilling other requests for information.
• Assists in conducting orientation training for new chapter administrators on the use of website, as well as ongoing training for administrators and chapter leaders on various technology offered by ACC
• Helps to moderate discussions and present resources for chapter leaders and administrators during online and in-person training sessions.
• Manages and coordinates chapter PDF newsletter and print newsletter production process upon request, including collecting copy from chapters and ACC in-house copy, editing copy, working with layout designer to create newsletter, reviewing proofs, and final distribution to chapters.
• Identifies new ways to enhance ACC ‘s ability to support chapter leaders and administrators.
• Maintains a working knowledge of the ACC’s mission, its programs, and services.

EDUCATION

• At a minimum, the candidate must have an Associate Degree.

WORK EXPERIENCE

• Significant 1-year experience working with volunteers in an association or other environment.
• Capable of managing multiple projects in a fast-paced environment, and the ability to work independently with minimal direct supervision and prioritize tasks.
• Must possess a customer service-oriented demeanor and mature, solutions-oriented approach to problems/conflict.
• Computer proficiency in MS Office Suite/Outlook, database management, social media, event and marketing platforms, graphic design tools and website content management system
• Superb oral and written communication skills, and adeptness at learning new technology.
• Able to demonstrate good judgment; critical thinking skills; and a sense of teamwork and community.
• Highly organized with the ability to multi-task, coordinate, and work effectively across functions.
• Self-starter with ability to work independently but demonstrates good judgment to inform and/or seek guidance of superiors as situations may warrant.
• Excellent interpersonal and cross-cultural skills with the ability to work with culturally different constituencies and personalities.
• Ability to effectively present information and respond to questions from managers, clients, vendors, and the public.

LANGUAGES

ACC seeks to hire multi-lingual candidates. Fluency in English and a second language is preferred.

SUPERVISORY RESPONSIBILITIES

None

WHAT ACC PROVIDES YOU

• The flexibility of a hybrid schedule (only two days in the office on either Tuesday, Wednesday, or Thursday) and remaining days you can work from home.
• Competitive base salary and benefits including:
• 23 PTO days, 11 holidays, and a paid one-week end of year break
• 401K match, annual bonus, and an additional annual employer retirement contribution
• Subsidized healthcare plans, you can choose from an HMO, PPO, or HSA plan
• Office conveniently located in downtown Washington, DC with onsite fitness center and easy access to the Metro Center station.

ABOUT THE ASSOCIATION

The Association of Corporate Counsel (ACC) is a global bar association that promotes the professional and business interests of in-house counsel who work for corporations, associations, and other organizations. We support our members by delivering a mix of relevant, timely services including information, education, networking, and advocacy.

We work diligently to anticipate and understand the needs of the in-house bar, help members deliver services to their corporate clients efficiently, promote the value of in-house services, and influence the practice of law as it affects the in-house bar.

With more than 46,000 members employed by over 10,000 organizations in 100 countries, ACC connects its members to each other and to the people and resources necessary for their personal and professional growth.

ACC is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion in the workplace.