Coordinator

umd; College Park (MD); On-site; USD 58,000 - 69,000; Full time

Job summary

University of Maryland, College Park, is seeking a Coordinator to independently manage day-to-day operations of its graduate programs within Health Policy and Management. You will coordinate admissions, advising, registrations, course scheduling, experiential learning, and graduation processes.

Reporting to the Department Chair, you will interpret university policies, liaise with offices, and support recruitment, retention, outreach, and event planning.

Qualifications

• Bachelor’s degree required; one year of higher education experience preferred.
• Experience in academic advising, student services, or counseling is desirable.
• Ability to interpret university policies and manage confidential records.

Responsibilities

• Coordinate graduate admissions, advising, progress, and graduation tasks.
• Assist with course scheduling, syllabi maintenance, and experiential learning activities.
• Prepare reports for accreditation and program assessment; maintain communications with students.

Skills

Communication

Customer service

Organization

Policy interpretation

Multitasking

Office software

Education

Bachelor's degree

Tools

Microsoft Office

Google Workspace

Job description

Job Description Summary

The Coordinator independently coordinates the day-to-day operations of the Department of Health Policy and Management’s graduate programs. Reporting to the Department Chair and working closely with the Director of Graduate Studies, the Coordinator coordinates graduate admissions, student advising and progress, registration, course scheduling, experiential learning, doctoral milestones, graduation, reporting, and program communications. The Coordinator serves as the primary administrative resource for graduate students and faculty, exercises independent judgment in routine program matters, interprets University policies, and coordinates with relevant University offices. During the planned transition, the Coordinator will learn the full scope of graduate program administration and progressively assume broader responsibilities based on experience and performance. This position supports recruitment, retention, marketing and event planning. Assists with student advising. Collaborates with orientation and admissions staff. Conducts assessment and research. Other duties as assigned.

Minimum Qualifications

Education: Bachelor’s degree from an accredited college or university. Experience: One (1) year of experience in higher education, academic advising, student personnel administration, or counseling. Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.

Knowledge, Skills, & Abilities:

• Knowledge of recruitment, retention, and customer service best practices.
• Knowledge of organization and administration best practices.
• Skill in oral and written communication.
• Skill in the use of Microsoft Office and Google Workspace products.
• Ability to interpret and apply policies, procedures, regulations, and laws.
• Ability to multitask while demonstrating a commitment to customer service.

Primary Responsibilities Include, But Are Not Limited To, The Following:

1. Graduate Administration and Advising: Advise students on degree requirements, registration, academic policies, and graduation. Monitor progress, conduct degree audits, process academic requests, and coordinate doctoral examinations, proposals, and defenses. Maintain confidential records and liaise with University offices.
2. Admissions, Recruitment, and Onboarding: Coordinate application processing, faculty review, applicant communications, recruitment, orientation, and onboarding. Maintain admissions information and enrollment data.
3. Academic Operations and Experiential Learning: Coordinate course scheduling and maintain syllabi. Support internships, practica, and capstones, including placement tracking, documentation, and communications with faculty and community partners.
4. Program Data and Communications: Prepare reports for accreditation and program assessment; maintain handbooks, websites, and student communications; coordinate events; track student funding documentation; and improve administrative processes.
5. Departmental Support: Support meetings, events, special projects, and routine operations. Provide backup administrative coverage and perform other duties assigned by the Chair.

Preferences:

• Bachelors degree in public health, health administration, higher education, education, business administration, or a closely related field.
• At least three years of progressively responsible experience in higher education administration, graduate program coordination, student services, academic advising, or program management.
• Strong organizational, communication, problem-solving, and project-management skills.
• Demonstrated ability to interpret and apply policies, procedures, regulations, and academic requirements.
• Ability to manage multiple priorities while maintaining accuracy, confidentiality, responsiveness, and excellent customer service.
• Proficiency with Microsoft Office and Google Workspace.
• Ability to work effectively with students, faculty, staff, University offices, and external partners and to serve a culturally and academically diverse community.
• Experience supporting graduate education in public health, healthcare, or a related professional field.
• Experience using Workday Student or a comparable student information system and ELMS Canvas or a comparable learning management system.
• Experience supporting graduate admissions, accreditation, program assessment, or continuous quality improvement.
• Experience coordinating internships, practica, capstones, doctoral milestones, or other experiential-learning activities.
• Experience organizing recruitment, orientation, professional development, or graduation events.

Job Risks

Not Applicable to This Position

Financial Disclosure Required

No

Open Until Filled:

Yes

Department

SPHL-Health Policy and Management

Worker Sub-Type

Staff Regular

Salary Range

57,840.00 - 69,408.00

Benefits Summary

For more information on Regular Exempt benefits, select this link.

Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regardingdisclosablebackground checkinformation. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility

The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.

EEO Statement

The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.

Resources

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