Coord, Sls Eff and Ops

Smurfit Westrock; Lansing (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental and Vision benefits

401K with company match

Paid Time Off

Holidays

Floating Holidays

Job summary

Smurfit Westrock in the United States is seeking an Account Team member to support the program manager and sales team. You will track, investigate, and report project information, resolve issues, and help ensure on-time delivery.

Daily tasks include coordinating meeting agendas, maintaining action registers, monitoring timelines and costs, and preparing data-driven sales materials. Strong communication and multi-tasking are essential.

Qualifications

• Must communicate proactively and follow through on tasks.
• Experience managing multiple projects successfully.
• Proficient in entering data across software programs.
• Proficient in Excel, Word and PowerPoint.

Responsibilities

• Communicates daily with Sales Production Manager, program managers, sales and other internal staff.
• Serves as contact between sales, customers, and internal departments in absence of sales and program managers.
• Attends meetings, takes notes, and maintains action registers.
• Leads meetings with proper agendas and action tracking.
• Develops and monitors project timelines and cost to ensure on-time delivery and margin.

Skills

Proactive communication

Follow-up skills

Project management

Data entry

MS Office (Excel/Word/PowerPoint)

Multi-tasking

Effective presentation

Job description

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Description & Requirements

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

GENERAL PURPOSE:

Account team member, supporting program manager and sales team. Supports department by tracking, investigating, and reporting project and program information and resolving problems.

Essential Job Functions

• Communicates daily with Sales Production Manager, program managers, sales and other internal staff.
• Serves as contact between sales, customers, and internal departments in the absence of sales and program managers.
• Attends meetings as requests, coming prepared, and performing note taking or action register maintenance as requested.
• Leads requested meetings with proper meeting management including meeting purpose, agendas, proper attendee requests, and action registers and adherence.
• Develops and monitors project timelines and cost to ensure on-time delivery and anticipated profit margin.
• Monitors project cost and cost reporting to ensure accuracy and tracking compared to anticipated profit margin.
• Initiates, tracks, organizes, prioritizes, and monitors multiple projects through development, production and fulfillment.
• Uses creative problem solving to achieve sales and customer objectives.
• Resolves project and program issues by investigating data and history, identifying solutions, and notifying program managers or other internal staff.
• Communicates changes in project specifications and scheduling.
• Interprets requests for developmental and other work and communicates needs to appropriate departments.
• Ensures smooth project flow by continuously communicating with appropriate internal staff.
• Works with others in company to research, establish and maintain production procedures and standards.
• Enters and maintains project data in departmental project management software.
• Develops, manages and distributes reporting of project and departmental metrics and reports.
• Prepares sales presentations by compiling data, and developing presentation formats and creating materials.
• Assists in interaction and relationships with external resources.
• Assists in price proposal and product development.
• Performs other job duties as assigned.

Qualifications

• Must have ability to communicate proactively.
• Must have excellent follow-up and follow-through skills.
• Must have experience managing multiple projects successfully.
• Must have experience entering data using a variety of computer software programs.
• Must have intermediate to high level proficiency using all Microsoft Office applications; Excel, Word, and PowerPoint.
• Must have ability to multi-task while maintaining a high level of accuracy.
• Must be able to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Must be able to perform all essential functions of this job with or without reasonable accommodation.

What We Offer

• Medical, Dental and Vision benefits available on 1st day
• 401K with company match
• Paid Time Off
• 80 hours of Paid time off after 30 days of employment, prorated based on hired date.
• 10 Paid Holidays (New Years Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve and Christmas Day)
• 3 Floating Holidays & Schedule the other

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.