Coord - Data Entry - Registered Pharmacy Technician

Cencora; United States; Remote; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision

Training programs

Mentorship programs

Job summary

Cencora is hiring a Pharmacy Care Coordinator in a remote role for residents of Kentucky or Southern Indiana. You will communicate with physician offices, handle prescription clarifications, and manage outbound calls for refills while ensuring accurate documentation in Pathpoint Rx.

The position requires a bachelor’s degree and pharmacy technician registration with the state board, with 3 years in healthcare-related call centers.

Qualifications

• Requires a bachelor’s degree or higher and can include related experience in healthcare settings.
• Typically requires three (3) years of experience in a healthcare related call center environment, pharmacy physician’s office or social service environment.
• Active Pharmacy Technician registration with the State Board of Pharmacy is required.

Responsibilities

• Communicate professionally with physician offices, both orally and in writing.
• Document clarification requests and follow up in Pathpoint Rx.
• Answer and resolve internal inquiries within set timeframes.
• Make outbound calls to physician offices to request prescription refills or updates on pending clarifications.
• Verify that received clarifications or refill requests are complete and accurate.
• Assist patients and Pharmacy Care Coordinators with drug therapy and pharmacy care issues.

Skills

Oral communication

MS Office

Written communication

Time management

Detail oriented

Pharmacy technician registration

Education

Bachelor's degree

Tools

MS Office

Job description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere.

Job Details

Shift Details: Monday - Friday (8-hour shift between 8:00AM - 8:00PM, rotating Fridays)

Pay Details: $21.00

Location: Remote (Must reside in Kentucky or Southern IN)

Responsibilities:

• Must convey professional communication with physician offices at all times both orally and written.
• Responsible for proper communication and documentation of clarification requests and follow up, including documenting progress in Pathpoint Rx.
• Answers and resolves internal inquiries within committed timeframes.
• Responsible for making outbound calls to physician offices to request prescription refills and/or to request updates on pending prescription clarification requests.
• Receives written prescription clarifications or refill requests and must verify that information is complete and accurate.
• Complies with all appropriates policies, procedures, safety rules and regulations.
• Understands the physical, psychological and social challenges of specific disease states and assists the patient and Pharmacy Care Coordinators with drug therapy and pharmacy care issues.
• Performs other duties as assigned

Experience and Educational Requirements:

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor’s degree program or equivalent combination of experience and education. Normally requires three (3) years of experience in a healthcare related call center environment, pharmacy physician’s office or social service environment. Pharmacy technician active registration with the State Board of Pharmacy required.

Minimum Skills, Knowledge and Ability Requirements:

• Strong oral and communication skills necessary.
• Computer literacy with MS Office application such as Outlook, Word, Excel, Access
• Excellent written and oral communication skills.
• Strong time management, organization skills, initiative, professional demeanor and positive attitude.
• Attention to detail, quick study, self-motivated, proactive and the ability to work independently with a high degree of initiative.
• Active Pharmacy Technician registration according to the state board of pharmacy

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [e-mail]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies

Affiliated Companies: Cencora Patient Services, LLC