Cookie Crew Member — Late-Night Bakery & Delivery

Insomnia-Cookies; Richmond (KY); On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Competitive pay

Early wage access

Flexible scheduling

Employee discount

Growth opportunities

Job summary

Insomnia Cookies in Richmond, KY is hiring a Cookie Crew Member. You are the front-line ambassador, baking warm cookies and delivering friendly service until late at night.

You’ll handle orders, operate the register, and ensure a clean, well-organized bakery that stays in top condition. As a Cookie Crew Member, you’ll be part baker, part hospitality expert, and part late-night hero, helping guests have a memorable experience every shift.

Qualifications

• Must be 18 years of age or older.
• Ability to obtain any required food safety certifications applicable to the location.
• Ability to perform the essential functions of the position with or without reasonable accommodation.

Responsibilities

• Welcome every guest with genuine hospitality and make every interaction memorable.
• Prepare, bake, and package our warm cookies, brownies, ice cream, and other treats to Insomnia's quality standards.
• Accurately prepare in-store, pickup, delivery, and online orders.
• Operate the register and process guest transactions.
• Keep the bakery clean, stocked, organized, and food-safe throughout every shift.
• Jump in wherever your team needs you, whether that's restocking supplies, helping a teammate, or keeping the line moving.
• Resolve guest concerns with empathy and urgency, partnering with your Shift Leader when needed.
• Deliver the kind of experience that turns first‑time guests into lifelong Insomniacs.

Skills

18+ age

Food safety certifications

Job description

Insomnia Cookies in Richmond, KY is hiring a Cookie Crew Member. You are the front-line ambassador, baking warm cookies and delivering friendly service until late at night.

You’ll handle orders, operate the register, and ensure a clean, well-organized bakery that stays in top condition. As a Cookie Crew Member, you’ll be part baker, part hospitality expert, and part late-night hero, helping guests have a memorable experience every shift.