Cookie Crew: Front-of-House Baker & Guest Concierge (PT)

Insomnia Cookies; West Hollywood (CA); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Flexible part-time schedules

Free cookies

Employee discount

Paid Time Off

Pet insurance

Excellent training

Job stability

Growth opportunities

Fun team environment

Job summary

Insomnia Cookies in West Hollywood, CA seeks a friendly, customer‑focused Team Member to greet guests, take orders, and ensure accurate service. You will bake cookies, assist with ice cream, and help deliver warm, correct orders in a fast-paced store environment.

Ideal candidates are 18+, able to work nights, weekends and holidays, and legally eligible to work in the United States. Training is provided and cookies are available at employee discounts.

Qualifications

• Prior experience in a customer service focused role.
• Personable, genuine, outgoing demeanor.
• Ambitious nature.
• Great communication and organizational skills.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Skills

Customer service

Friendly demeanor

Strong communication

Organizational skills

Flexible hours

Job description

Insomnia Cookies in West Hollywood, CA seeks a friendly, customer‑focused Team Member to greet guests, take orders, and ensure accurate service. You will bake cookies, assist with ice cream, and help deliver warm, correct orders in a fast-paced store environment.

Ideal candidates are 18+, able to work nights, weekends and holidays, and legally eligible to work in the United States. Training is provided and cookies are available at employee discounts.