Cookie Crew: Front‑Line Baker & Guest Experience Pro

Insomniacookies; Champaign (IL); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Pay Rate: $15.00/hr.

Flexible part‑time work schedules

Pay‑on‑Demand (daily pay)

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability with a growing company

Growth opportunities

Team environment with cookies

Employee discount and FREE COOKIES

Job summary

Insomniacookies is seeking team members for the Cookie Crew at our U of I store, 502 E John St, Champaign IL 61820. You’ll greet guests, take orders, bake fresh cookies, and ensure hot, accurate delivery of items while delivering a warm experience on-site and over the phone.

Flexible part-time schedules, daily pay, and perks like vacation and sick time, pet insurance, and free cookies make this a fun, growth-oriented role in a busy store environment.

Qualifications

• At least 6 months of experience in a customer service focused role preferred.
• Personable, genuine, outgoing demeanor.
• Customer service focused and a willingness to exceed guest expectations.
• Great communication, organizational, and math skills.
• Must be able to lift up to 40 lb boxes of product.
• Must be 18 years or older to be employed.
• Must be able to work nights, weekends, and holidays.
• Legally eligible to work in the United States.

Responsibilities

• Greet guests entering the store and take orders according to procedure.
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy.
• Provide a warm experience with a smile in person and over the phone.
• Bake cookies to perfection and provide a scoop of ice cream.
• Ensure fast, warm, and correct delivery orders are packaged and sent out.
• Handle cash and payments accurately with no shortages or overages.
• Clean, sanitize, and maintain the bakery.

Skills

Customer service

Communication

Math skills

Team player

Ability to lift 40 lb

Job description

Insomniacookies is seeking team members for the Cookie Crew at our U of I store, 502 E John St, Champaign IL 61820. You’ll greet guests, take orders, bake fresh cookies, and ensure hot, accurate delivery of items while delivering a warm experience on-site and over the phone.

Flexible part-time schedules, daily pay, and perks like vacation and sick time, pet insurance, and free cookies make this a fun, growth-oriented role in a busy store environment.