Cookie Crew: Bake Cookies, Delight Guests — Flexible Hours

Insomnia Cookies; Kansas City (MO); On-site; USD 13,000 - 18,000; Part time

Benefits offered by this job

Flexible hours

Pay-on-Demand

Paid vacation

Sick time off

Pet insurance

Training & mentorship

Growth opportunities

Team environment

Employee discount

Free cookies

Job summary

Insomnia Cookies Kansas City Store at 54 E 14th St, Kansas City, MO 64106 is hiring a Cookie Crew member. You’ll greet guests, explain menu items, and take orders with a warm, friendly attitude.

You’ll bake cookies and serve ice cream, ensuring fast, accurate delivery orders and friendly service. The role requires at least 6 months of customer service experience, ability to lift up to 40 lb, and availability to work nights, weekends, and holidays.

Qualifications

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Skills

Customer service

Lifting up to 40 lb

Weekend availability

Night shifts

18+ years

Legal to work in US

Job description

Insomnia Cookies Kansas City Store at 54 E 14th St, Kansas City, MO 64106 is hiring a Cookie Crew member. You’ll greet guests, explain menu items, and take orders with a warm, friendly attitude.

You’ll bake cookies and serve ice cream, ensuring fast, accurate delivery orders and friendly service. The role requires at least 6 months of customer service experience, ability to lift up to 40 lb, and availability to work nights, weekends, and holidays.