Cookie Crew: Bake Cookies & Delight Guests

Insomnia Cookies; Worcester (MA); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Pay on Demand

Paid vacation & sick time

Pet insurance

Training & mentorship

Growth opportunities

Team environment

Employee discount

Free cookies

Job summary

Insomnia Cookies is hiring at our Worcester store to greet guests, take orders, and bake delicious cookies. You will ensure accurate orders, provide a warm experience, and handle payments with care. The role offers daily pay options and a friendly, growth-oriented team environment.

Ideal candidates have at least 6 months in customer service, are at least 18, and can work nights, weekends, and holidays. Legal eligibility to work in the United States is required.

Qualifications

• At least 6 months in a customer service role.
• Personable, genuine, outgoing demeanor.
• Must be able to lift up to 40 lb.
• Must be 18+ and legally eligible to work in the United States.
• Able to work nights, weekends and holidays.

Responsibilities

• Greet guests and take orders according to procedure.
• Explain menu items and confirm orders for accuracy.
• Provide warm, friendly service in person and over the phone.
• Bake cookies to perfection and scoop ice cream as needed.
• Ensure orders are packaged and delivered accurately and on time.
• Handle cash and payments with accuracy, avoiding shortages.

Skills

Customer service

Communication

Organization

Math skills

Lift 40 lb

Age 18+

Night shifts

US work eligibility

Job description

Insomnia Cookies is hiring at our Worcester store to greet guests, take orders, and bake delicious cookies. You will ensure accurate orders, provide a warm experience, and handle payments with care. The role offers daily pay options and a friendly, growth-oriented team environment.

Ideal candidates have at least 6 months in customer service, are at least 18, and can work nights, weekends, and holidays. Legal eligibility to work in the United States is required.