Cookie Crew

Insomnia Cookies; Washington (District of Columbia); On-site; USD 2,238,600; Part time

Benefits offered by this job

Pay Rate: $16.25/hr plus tips

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Promotion opportunities

Employee discount and FREE COOKIES

Job summary

A late-night sweet indulgence company is seeking members for the Cookie Crew in Washington, DC. Responsibilities include greeting customers, baking warm cookies, and ensuring a delightful experience. Ideal candidates have customer service experience, are 18 or older, and can work nights and weekends. The role offers a pay rate of $16.25/hr plus tips, flexible schedules, and paid vacation.

Qualifications

• At least 6 months of experience in a customer service focused role - preferred.
• Must be able to work nights, weekends and holidays.
• Must be 18 years or older to be employed.

Responsibilities

• Greet guests and take their orders according to procedure.
• Bake delicious cookies and scoop ice cream.
• Package and send out delivery orders accurately.

Skills

Customer service experience

Communication skills

Organizational skills

Outgoing demeanor

Job description

2 days ago Be among the first 25 applicants

Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and at the present time, we are actively interviewing Cookie Crew for our brand new Washington Navy Yard location! This brand new bakery will be located at 1201 Half St. SE Suit 130 Washington, DC 20003. As a member of the Cookie Crew, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Learn More About Insomnia Cookies

• Who We Are!
• Insomnia Cookies Timeline
• Core Values

Some Sweet Cookie Crew Perks

• Pay Rate: $16.25/hr plus tips
• Flexible part-time work schedules
• Pay-on-Demand (daily pay for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

What Else Will I Do as a Member of the Cookie Crew?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection and a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

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