Cookie Crew

Insomniacookies; Tuscaloosa (AL); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Flexible part-time work schedules

Free cookies & Employee Discount

Paid Time Off

Pet insurance

Excellent training

Job stability

Growth opportunities

Fun team environment

Job summary

Insomniacookies is seeking a team member for our Tuscaloosa store. The role includes interacting with customers, baking delicious cookies, and ensuring a warm experience at our location. Ideal candidates will have a personable demeanor and some customer service experience.

You'll enjoy flexible part-time work schedules, free cookies, and opportunities for growth in a fun team environment. Join us to be part of a rapidly growing and reputable company!

Qualifications

• Prior experience in a customer service focused role is preferred.
• Must be 18 years or older to be employed.
• Legally eligible to work in the United States.

Responsibilities

• Promptly greet guests and take their orders.
• Help customers understand menu items and clarify questions.
• Bake delicious cookies and ensure fast delivery of orders.
• Handle cash and maintain accurate payments.
• Clean and maintain the bakery.

Skills

Customer service experience

Personable and outgoing

Communication skills

Organizational skills

Job description

As a member of the Cookie Crew at our UofA store located at 1130 University Blvd. Unit A-4 Tuscaloosa, AL 35401, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Benefits

• Flexible part-time work schedules
• Free cookies & Employee Discount
• Paid Time Off
• Pet insurance for your furry loved ones
• Excellent training
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

Qualifications

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About Us

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, "sweet-easy" concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!