Cookie Crew

Insomnia Cookies; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Insomnia Cookies as a Cookie Crew member in Philadelphia, where you'll delight customers with warm cookies and exceptional service in a fun, fast-paced environment. We offer flexible schedules, daily pay opportunities, and a chance to grow within our widely-loved cookie brand.

Benefits

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time

Pet insurance

Interactive training & mentorship

Growth opportunities

Employee discount

FREE COOKIES with every shift

Qualifications

• Prior experience in a customer service focused role preferred.
• Must be 18 years or older.
• Must work nights, weekends, and holidays.

Responsibilities

• Greet guests and take orders accurately.
• Bake cookies and ensure warm delivery.
• Maintain cleanliness and handle cash accurately.

Skills

Communication

Customer Service

Organization

Personable Demeanor

Job description

1 month ago Be among the first 25 applicants

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Insomnia Cookies is one of the fastest growing, late-night, sweet indulgence companies in the country, and we are set to open our Imagine What's Possible Location! At the present, exciting time, we are actively interviewing Cookie Crew for our IWP store located at One South Broad Street Philadelphia, PA 19107.
As a member of the Cookie Crew you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids to learn more!

Who We Are!

Insomnia Cookies Timeline

Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!
  
  
  
  
  

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery
  
  
  
  
  

DESIRED SKILLS/EXPERIENCE:

• Prior experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Ambitious nature
• Great communication and organizational skills
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Hospitality, Food and Beverage Services, and Retail

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