Store Manager in Training

Insomnia Cookies; Philadelphia (Philadelphia County); On-site; USD 59,000 - 100,000; Full time

Job summary

Insomnia Cookies is seeking a dynamic Store Manager in Training at their Philadelphia location. This role is ideal for hospitality-focused individuals who are ready to lead a team, train new staff, and enhance customer service excellence while enjoying competitive benefits and career growth opportunities.

Benefits

Market competitive hourly compensation

End of period store bonus eligibility

Comprehensive benefits

$25.00 monthly cellphone stipend

10 days of paid vacation

2 personal wellness days

FREE cookies with every shift

Qualifications

• At least 1 year of supervisory role experience.
• Experience conducting in-person interviews.
• Must be 18 years or older and legally eligible for employment.

Responsibilities

• Perform as Manager-on-Duty during shifts.
• Supervise, train and coach team members.
• Support Store Ops Manager with ordering and inventory.

Skills

Supervisory experience

Customer service excellence

Onboarding and training

Upselling skills

Tools

Point of Sale (POS) systems

MS Office

Job description

1 month ago Be among the first 25 applicants

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Lead new hourly staff onboarding and initial training
• Support Store Ops Manager with ordering, inventory control and scheduling
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Insomnia Cookies is actively hiring for a full-time hourly Store Manager in Training (MIT) at our center city Philadelphia, PA store located at 13th St. store located at 135 S. 13th Street Philadelphia, PA 19107 and we are seeking hospitality focused individuals looking to join our industry leading, rapidly growing, nationally recognized company!

Our sweet MIT perks & compensation:

• Market competitive hourly compensation
• Eligibility for end of period store bonus
• Excellent comprehensive benefits 1st day of the month after 60 days of employment
• $25.00 monthly cellphone stipend
• 10 days of paid vacation plus 2 paid Insomnia Personal Days of Wellness
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• FREE cookies with every shift!
  
  
  
  
  

What will I do as a MIT with Insomnia Cookies?

• Perform as Manager-on-Duty during scheduled shifts when Store Ops Manager (GM) is not present
• Supervise, train and coach 2-5 team members engaged in both cookie sales and customer deliveries
• Lead new hourly staff onboarding and initial training
• Conduct initial interviews for potential new hires (Cookie Crew, Shift Leaders and Delivery Drivers) in the manager’s absence
• Support Store Ops Manager with ordering, inventory control and scheduling
• Hold staff accountable to Insomnia Cookies’ standards (baking, uniform, company policies, etc.)
• Upselling and overall customer service excellence - Ensuring all team members are also upselling and providing the best customer service
  
  
  
  
  

Desired skills/experience:

• At least 1 year of experience in a supervisory role within a restaurant or retail store
• Prior experience conducting in-person interviews of hourly support staff
• Prior Point of Sale (POS) systems experience
• Ability to utilize MS Office, Word and our Applicant Tracking System
• Ability to work a 4-5 day work week and 1-2 mid-to-late shifts throughout the latter part of the week (Thurs- Sun)
• Must be 18 years of age or older and have legal eligibility for employment in the United States
  
  
  
  
  

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 300 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Hospitality, Food and Beverage Services, and Retail

Get notified about new Store Manager jobs in Philadelphia, PA.

Philadelphia, PA $59,900.00-$99,800.00 3 days ago

Cherry Hill, NJ $62,600.00-$87,600.00 3 days ago

***Coming Soon*** Store Manager - Penrose Plaza, Philadelphia, PA

Retail Supervisor, Netflix House - Philadelphia

Jenkintown, PA $62,600.00-$87,600.00 1 week ago

Philadelphia, PA $55,000.00-$55,000.00 19 hours ago

Philadelphia, PA $74,800.00-$102,900.00 3 days ago

Retail Manager, Netflix House - Philadelphia

Philadelphia, PA $54,000.00-$60,000.00 1 week ago

King of Prussia, PA $21.50-$25.50 1 week ago

Philadelphia, PA $54,000.00-$60,000.00 2 weeks ago

Assistant Store Manager - Aeropostale #11 Franklin Mills

Philadelphia, PA $90,000.00-$100,000.00 11 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.