Cookie Crew

Insomnia Cookies; Cincinnati (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a rapidly growing and reputable company that values fun and teamwork! As a vital part of the team, you'll create warm experiences for customers while ensuring their orders are accurate and delivered promptly. This role offers stable job opportunities and the chance to grow within the company. Enjoy perks like paid vacation, sick time off, and even pet insurance! If you have a passion for customer service and thrive in a lively environment, this position is perfect for you.

Benefits

Paid vacation and sick time off

Pet insurance

Pay-on-Demand

Job stability

Growth opportunities

Fun team environment

Qualifications

• At least 6 months of experience in a customer service-focused role.
• Excellent communication and organizational skills.

Responsibilities

• Greet guests and take their orders promptly.
• Ensure fast and correct delivery orders are packaged.
• Maintain cleanliness and sanitation of the bakery.

Skills

Customer Service Experience

Communication Skills

Organizational Skills

Math Skills

Ability to Lift 40 lbs

Job description

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Who We Are!

Core Values

• Pay Rate: $12.00/hr
• Pay-on-Demand (get paid daily for your shift earnings from the day before)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• Work in a fun, exciting team environment

Job Responsibilities:

1. Promptly greet guests entering the store and take their orders according to procedure
2. Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
3. Provide each customer with a warm experience with a smile in person & over the phone
4. Ensure fast, warm, and correct delivery orders are packaged and sent out
5. Handle cash and payments accurately, avoiding shortages or overages
6. Maintain cleanliness and sanitation of the bakery

Desired Skills & Experience:

• At least 6 months of experience in a customer service-focused role (preferred)
• Customer service-oriented with a willingness to exceed guest expectations
• Excellent communication, organizational, and math skills
• Ability to lift up to 40 lb boxes of product
• Must be 18 years or older
• Ability to work nights, weekends, and holidays
• Legally eligible to work in the United States

About us:

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